Director of Outpatient Services - Ardmore Oklahoma

LIGHTHOUSE BEHAVIORAL WELLNESS CENTERS•Ardmore, OK
•$113,786 - $0•Onsite

About The Position

The Director of Outpatient Services oversees the day-to-day functioning of an outpatient counseling office and leads staff who support people experiencing mental illness, trauma, or addiction. The role is responsible for the administration, planning, implementation, and evaluation of counseling services, while ensuring the clinic meets performance, fiscal, and documentation standards. The position reports to the Regional Director of Wellness and Recovery. The Director coordinates services with care teams, other clinics, crisis and recovery programs, administration, and community partners; supervises and develops staff; manages clinic budgeting and expenditures; and helps ensure consumers receive appropriate care, including crisis intervention when needed. The Director also supports regulatory compliance, continuity of care, culturally responsive practice, and ongoing evaluation and improvement of services.

Requirements

  • Master’s degree in a mental health- or substance-abuse-related field from an accredited university.
  • Oklahoma state licensure as a Licensed Professional Counselor, Licensed Behavioral Practitioner, Licensed Marriage and Family Therapist, Licensed Clinical Social Worker, or Licensed Alcohol and Drug Counselor.
  • Two years of experience in a professional role involving delivery of clinical services, or an equivalent combination of education and experience.
  • Two years of supervisory experience.
  • Skill in working with people and effectively treating social, emotional, and addiction-related problems.
  • Ability to communicate clearly and concisely in writing and orally, exercise sound judgment, evaluate situations, and make decisions.
  • Core competencies related to co-occurring disorders, trauma-informed care, and collaborative care.
  • Knowledge of psychological principles and theories, mental illness and its treatment, counseling and psychotherapy techniques, social work and/or psychology, personality development, and current social and economic problems.
  • Skill in diagnosing, assessing, developing care plans, evaluating clinical data, delivering treatment, and counseling individuals and groups.
  • Ability to delegate, organize and present facts, establish working relationships within an integrated team, coordinate care, monitor progress, and exercise good clinical judgment.
  • Ability to work effectively and courteously with individuals and families from diverse cultures and backgrounds.
  • Ability to supervise professional and support staff, administer budgets, and formulate unit policies and procedures.
  • Specialized training and/or certification in mental health services or a related field as required to provide adjunctive services, such as suicide assessment and trauma services.
  • Ability to perform job-related travel and reliably commute or relocate before starting work.
  • Ability to read and comprehend English and communicate effectively with clients, staff, management, and professional and community groups.

Responsibilities

  • Coordinate services with care teams, other clinics, CSU, URC, administration, and community partners.
  • Prepare the clinic budget and supervise expenditures to ensure fiscal responsibility.
  • Provide monthly staff supervision and develop Performance Improvement Plans to address employee needs.
  • Plan, organize, and implement training and educational opportunities for staff.
  • Coordinate or arrange crisis intervention services during and after hours as needed.
  • Prepare for and provide input at Executive Management Team and Outpatient Supervisors meetings.
  • Conduct regular staff meetings to promote communication within the clinic.
  • Consult with Performance Improvement Specialists and monitor clinical records for compliance with state and federal requirements.
  • Handle office correspondence and interviews to support office effectiveness.
  • Model and communicate Lighthouse’s mission, function, and core values to staff, consumers, community partners, and the community.
  • Work with Human Resources to recruit, select, train, and supervise clinic personnel.
  • Provide clinical supervision for assigned non-credentialed staff operating under the supervisor’s license.
  • Participate in staff planning and the evaluation of services and staff performance.
  • Complete assigned monthly reports and agency service documentation accurately and on time.
  • Build cooperative relationships in the local community to improve consumer access to resources supporting Care Plan goals.
  • Participate in staff meetings, morning huddles, and Care Planning staffing to discuss patient diagnosis, etiology, treatment, and disposition.
  • Maintain professional competence through reading, professional contacts, seminars, training, courses, and required continuing education.
  • Meet agency productivity and fiscal responsibility standards and scheduled performance expectations.
  • Perform job-related travel and other reasonably related duties as assigned.

Benefits

  • 100% employer-paid health, dental, life, and vision insurance premiums
  • Paid time off, sick leave, and agency holidays
  • Employer-matching 401(k) plan
  • NHSC student loan repayment
  • Paid continuing education
  • Employee assistance program
  • Health savings account
  • Professional development assistance
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