Director of Outpatient Services

Acadia•Indian Wells, CA

3d•$130,000 - $140,000•Onsite

About The Position

Coachella Valley Behavioral Health is seeking a Director of Outpatient Services to lead and grow its partial hospitalization (PHP) and intensive outpatient (IOP) programs. This onsite role in Indio, California, is responsible for day-to-day operations and the long-term success of outpatient services. The Director is accountable for business and clinical performance, including volume growth, financial results, patient experience, and clinical quality. The role advances clinical excellence, operational rigor, referral growth, and consistent care delivery across the behavioral health continuum, while supporting transitions between inpatient and community-based care. The Director leads and develops clinical and support staff, ensures compliance with applicable requirements, and maintains accurate patient documentation. The role also contributes to business development, community outreach, strategic growth, and program development. The ideal candidate is a fully licensed California clinician with leadership, clinical, and business development skills and the credentials to provide clinical supervision. The position offers an annual salary of $130,000 to $140,000, with bonus potential. Benefits and workplace offerings include professional growth and career pathing, executive mentorship and corporate clinical support, medical, dental, and vision coverage, a 401(k) with company match, and PTO that includes vacation, holidays, extended sick leave, and mental health days.

Requirements

Master’s- or doctorate-level licensed clinician, such as LCSW, LMHC, LMFT, PhD, or PsyD.
At least 4 years of behavioral healthcare experience, including 2 or more years of operations and managerial experience.
Fully licensed in California and able to provide clinical supervision.
Supervision credentials for applicable clinical licenses, as specified in the license/designation requirements.

Nice To Haves

Experience with PHP and IOP levels of care is strongly preferred.
Experience working with an acute psychiatric hospital is preferred.

Responsibilities

Oversee day-to-day operations and clinical programming for PHP and IOP services, including occasional group facilitation.
Achieve business objectives for ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes.
Monitor KPIs, adjust operations to meet goals, address barriers, and support continuous improvement.
Work with internal stakeholders to encourage step-down admissions from inpatient units and build advocacy for outpatient care and the behavioral health continuum.
Support business development and outreach to increase brand awareness and direct admissions.
Coordinate weekly group assignments and session topics to balance clinician workloads and address patient cohort needs.
Use feedback, patient outcome data, and satisfaction surveys to improve care delivery and program relevance and ensure services respond to the target population.
Collaborate with divisional and corporate leadership on strategic growth initiatives, expansion planning, and program development.
Hire, onboard, and retain a high-performing team.
Provide supervision, training, and mentorship to clinical and support staff, including therapists, counselors, BHAs, and students.
Ensure compliance with applicable licensure, accreditation, regulatory, and contractual obligations, including Joint Commission, CMS, and state laws.
Develop and assist with implementing policies and procedures.
Ensure patient records and documentation of services are accurate and timely.