Director of Outpatient Service

Paving the Way Multi-Service Institute•Washington, DC

8d•$90,000 - $105,000•Hybrid

About The Position

The Director of Outpatient Services serves as the designated Clinical Administrator for Paving the Way MSI’s Free-Standing Mental Health Clinic under DC DBH Chapter 30. Reporting to the CEO, this leader oversees daily clinic operations, supervises approximately 7–9 clinicians, provides direct treatment, and ensures timely, high-quality clinical documentation. The role collaborates with the Director of Clinical Services on organization-wide standards while retaining responsibility for daily outpatient operations. The position leads a mission-driven outpatient behavioral health clinic, develops clinicians, improves access to treatment, and builds reliable systems that support quality care. It is full-time and hybrid, with onsite leadership and remote work approved by the CEO. Onsite coverage and occasional nontraditional hours may be required.

Requirements

Master’s degree or higher in Social Work, Counseling, Psychology, Marriage and Family Therapy, or a related clinical field.
Active, independent DC behavioral health license qualifying the candidate to serve as a Chapter 30 Clinical Administrator.
At least three years of relevant behavioral health experience, including assessment and direct treatment.
Demonstrated clinical supervision and outpatient/program operations experience, including documentation review and performance feedback.
Eligibility to supervise assigned disciplines; DC LICSW is required if personally supervising LGSWs providing psychotherapy.
Strong clinical judgment and organizational skills.
Proficiency with EHRs and performance data.

Nice To Haves

Experience with DC DBH Chapter 30, Medicaid, outpatient operations, chart audits, and accreditation readiness.

Responsibilities

Lead clinic scheduling, referrals, intake, waitlists, staffing, admissions, transfers, discharges, and continuity of care.
Supervise and coach approximately 7–9 clinicians, provide required individual supervision, and support training, evaluations, and professional development.
Provide assessments, psychotherapy, treatment planning, and other services within the employee’s license; the planning target is 10–12 completed clinical sessions weekly with approximately 10–15 active consumers, adjusted for clinical and leadership needs.
Review notes, assessments, treatment plans, and discharge documentation; complete appropriate co-signatures and address deficiencies promptly.
Monitor access, productivity, engagement, outcomes, documentation timeliness, and consumer concerns; use data to improve clinic performance.
Support clinical risk assessment, crisis response pathways, mandated reporting, and coordination with psychiatric providers.
Maintain readiness for DC DBH Chapter 30, Medicaid, accreditation, and internal quality standards; partner with QA, Compliance, HR, billing, and credentialing teams.
Improve workflows, address operational barriers, and support responsible outpatient service growth.