Director of Outpatient Services

Cedar Crest Hospital & RTC • Belton, TX

13d • Onsite

About The Position

Cedar Crest Hospital is seeking a Director of Outpatient Services to lead and grow its partial hospitalization (PHP) and intensive outpatient (IOP) programs. This onsite role in Belton, Texas, is responsible for the programs’ day-to-day operations and long-term success, including performance in volume growth, financial results, patient experience, and clinical quality. The Director drives clinical excellence, operational rigor, referral growth, and standardized care across the behavioral health continuum, while supporting transitions into outpatient care from both inpatient and community-based services.

The Director serves as a clinical leader, performance coach, and community advocate. The role includes occasional group facilitation, staff hiring and supervision, compliance oversight, and collaboration with divisional and corporate leadership on program development and growth initiatives. The position is scheduled Monday through Friday.

Requirements

• Master’s- or doctorate-level licensed clinician, such as LCSW, LMHC, LMFT, PsyD, or PhD.
• At least 4 years of experience in behavioral healthcare.
• At least 2 years of operations and managerial experience.
• Must supervise a team of employees.

Nice To Haves

• Experience with PHP and IOP levels of care is strongly preferred.
• Experience working with acute psychiatric hospitals and/or residential substance use disorder treatment providers is preferred.

Responsibilities

• Oversee day-to-day operations and clinical programming for PHP and IOP services, including occasional group facilitation.
• Achieve business objectives, including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes.
• Monitor KPIs and adjust operations to meet goals, address barriers, and support continuous improvement.
• Lead visibly with internal stakeholders to drive step-down admissions from inpatient units and advocate for outpatient care across the behavioral health continuum.
• Support business development and outreach to increase brand awareness and direct admissions.
• Coordinate weekly group assignments and session topics to balance clinician workloads and meet patient-cohort needs.
• Use feedback, patient outcome data, and satisfaction surveys to improve care delivery and keep services relevant and accessible to the target population.
• Collaborate with divisional and corporate leadership to identify and implement strategic growth initiatives, including expansion planning and program development.
• Hire, onboard, and retain a high-performing team.
• Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students.
• Ensure compliance with licensure, accreditation, regulatory, and contractual requirements, including Joint Commission, CMS, and state laws.
• Develop and assist with implementing policies and procedures.
• Ensure accurate and timely documentation of patient records and services delivered.

Benefits

• Relocation assistance package.
• Professional growth and career pathing.
• Executive mentorship and corporate clinical support from day one.
• Competitive salary and bonuses.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off, including vacation, holidays, extended sick leave, and mental health days.
• Industry-leading training and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Director