Director of Operations
About The Position
The Director of Operations provides assistance and support to the RVP with departmental planning, evaluation, implementation, and reporting. The role supports oversight of business activities, strategic planning and development, and program administration, and serves as a departmental liaison to customers. The position provides leadership and operational oversight, including fiscal monitoring, staff supervision, process and policy development, and coordination across departments. The posting describes the role as working within Bon Appetit Management Company, a contract food-service company that emphasizes creative, trend-aware food service and opportunities for staff growth and learning.
Requirements
- Five to ten years of progressive POM management and leadership experience.
- Proven record of cost containment in a large, complex organization.
- Experience in College/University Facility management is required.
- Strong management, planning, and communication skills, with the ability to understand interconnections between operating units.
- General business acumen.
- Excellent interpersonal skills.
- Strong customer-service and quality orientation, with excellent communication skills.
- Public-speaking skills.
- Ability to multitask and establish priorities.
- Ability to stay organized in a fast-paced, changing environment.
- Initiative, responsibility, flexibility, and leadership.
- Qualified candidates must be able to perform the essential functions of the position, with or without reasonable accommodation.
Nice To Haves
- Minimum four-year college degree.
Responsibilities
- Assist with leadership of departmental functions, including managing, planning, directing, and evaluating operations.
- Provide fiscal oversight and financial reports to the RVP; recommend and evaluate cost-control compliance and identify ways to reduce labor and materials costs.
- Directly supervise and maintain responsibility for the unit, including directing and supervising management and other staff.
- Participate in developing short- and long-term departmental goals and objectives.
- Provide advice and input on administration of University-wide programs and initiatives involving the Company.
- Provide input on strategic plans and development of integrated programs.
- At the RVP’s discretion, serve as a liaison and coordinate activities across departments.
- Monitor and evaluate process development, compliance, and internal controls; provide information and reports to management.
- Advise on developing and implementing new policies or revising existing policies.
- Stay current with developments in the field and participate in training and professional development sessions.
- Serve on committees and user groups as requested.
Benefits
- Medical, dental, vision, life and accidental-death insurance, and disability insurance.
- Retirement plan.
- Paid time off and holiday time off, which varies by site and state.
- Associate Shopping Program and Discount Marketplace.
- Health and Wellness Programs.
- Identity Theft Protection.
- Pet Insurance.
- Commuter Benefits.
- Employee Assistance Program.
- Flexible Spending Accounts (FSAs).
- Paid Parental Leave.
- Personal Leave.
- May be eligible for paid and/or unpaid time off benefits under applicable federal, state, and local laws.
- Bonus eligible.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
