Director of Medical Information Systems Access & Revenue

Baptist•Memphis, TN

About The Position

Provides comprehensive management and leadership in an assigned area to implement and maintain an integrated software system that meets business and patient care needs across the Baptist healthcare continuum. The role leads projects, manages milestones, standardizes operations, identifies efficiencies, engages stakeholders, and directs changes to people, processes, and technology affected by the integrated software system across the enterprise. The incumbent is responsible for these functions 24 hours a day, 7 days a week. The director oversees the development, design, and implementation of applications and software packages across the system, with a focus on integrated business or clinical solutions. The position provides operational leadership for project goals, progress measurement, resource utilization, budget accountability, and human resources management; participates in strategic planning; analyzes processes and data; supports policy and regulatory compliance; monitors implementation through metrics and workflow assessments; and communicates milestones and challenges to senior leadership. The role develops relationships with physician, clinical, and operational stakeholders to promote communication, collaboration, and customer support. It has direct-line accountability for designated application teams and operations within the integrated software system’s scope, works in collaboration with the System Director- Baptist OneCare on essential functions, and partners with administrative staff to develop goals aligned with the organization’s strategic direction.

Requirements

At least 12 years of experience.
At least five years of management responsibility.
Bachelor’s degree in a related field.
Current licensure as required for clinical designation.

Nice To Haves

Master’s degree.

Responsibilities

Oversee development, design, and implementation of new applications and software packages throughout system installation, focusing on integrated business or clinical solutions.
Work with the PMO team to implement solutions and system capabilities across service areas.
Provide operational leadership and guidance for project goals and tactics, measuring project progression and milestones, resource utilization, budget accountability, and effective human resources management.
Participate in strategic planning to design key components that meet organizational goals.
Analyze processes and data within the area of accountability and develop action plans to address concerns or maintain system integrity.
Support standardization through consistent application of policies, procedures, and guidelines, and ensure compliance with regulatory agencies where appropriate.
Monitor installation and project progression using defined metrics, workflow assessments and improvements, reports, and best practices.
Communicate project milestones and challenges to senior leadership.
Develop professional relationships with physician, clinical, and operational stakeholders to promote communication, collaboration, successful implementation and maintenance, and customer support.
Work in collaboration with the System Director- Baptist OneCare regarding essential functions.
Maintain direct-line accountability for designated application teams and operations within the integrated software system’s scope.
Work with administrative staff members or designees to develop and achieve goals aligned with the overall strategic direction.
Perform other accountabilities as assigned or directed.