Director of Marketing Operations

Basis Ed • Scottsdale, AZ

18h • Onsite

About The Position

BASIS Education is seeking a strategic, highly organized Director of Marketing Operations to lead the systems, processes, and project management function supporting Marketing, Creative, Communications, Public Relations, and Fundraising. The role oversees project intake and prioritization, resource planning, Jira governance, production operations, reporting, and the marketing technology roadmap. The Director also manages and develops two Project Managers, ensuring campaigns and internal requests move efficiently from briefing through delivery. The ideal candidate can build a disciplined, transparent marketing operation that improves accountability, quality, and on-time delivery.

BASIS Education is the management services provider for BASIS Charter Schools, described as the highest-performing public school network in the U.S. The position is based at the Scottsdale Central Office.

Requirements

• Bachelor’s degree in marketing, business, communications, project management, operations, or a related field.
• Seven or more years of progressive experience in marketing operations, project management, program management, or a related discipline.
• Three or more years of direct people-management experience.
• Demonstrated success leading complex, cross-functional marketing portfolios.
• Advanced experience with Jira or a comparable enterprise project management platform.
• Experience governing marketing technology platforms, workflows, integrations, and vendors.
• Strong understanding of campaign development, creative workflows, and physical production.
• Experience with capacity planning, process design, reporting, change management, and continuous improvement.
• Excellent leadership, communication, facilitation, and stakeholder-management skills.

Nice To Haves

• Project management certification, such as PMP.
• Experience in education, a multi-location organization, or a mission-driven environment.

Responsibilities

• Lead project and production operations across Marketing, Creative, Communications, Public Relations, Fundraising, and supported brands.
• Establish consistent processes for intake, prioritization, planning, approvals, production, and delivery.
• Manage the overall project portfolio, balancing organizational priorities with team capacity.
• Manage, coach, and develop two Project Managers.
• Resolve priority conflicts, resource constraints, approval delays, and other project risks.
• Own Jira governance, including workflows, templates, dashboards, automations, reporting, and adoption.
• Provide leadership with visibility into project status, workload, deadlines, dependencies, and risks.
• Lead the marketing technology roadmap and establish standards for platform governance, integration, documentation, permissions, vendor selection, and vendor management.
• Partner with CRM, Performance Marketing, IT, Creative, and other system owners to improve workflows and automation.
• Oversee standards for print collateral, signage, promotional products, event materials, branded merchandise, and other physical assets.
• Strengthen vendor, budget, proofing, purchasing, quality-control, fulfillment, and delivery processes.
• Identify operational gaps and implement improvements that increase efficiency, quality, and stakeholder satisfaction.

Benefits

• Employer-paid medical insurance
• Employer-paid dental insurance
• Vision insurance
• PTO
• Ability to add dependents
• 401(k) with partial match that grows over time
• Employee Assistance Program
• Childcare Savings Opportunity (KinderCare tuition discount)

What This Job Offers

• Job Type: Full-time
• Career Level: Director