Director of Maintenance

The Goodman Group and Affiliates•NAPLES, FL

10d•Onsite

About The Position

The Director of Maintenance manages all maintenance operations, repairs, and preventive maintenance for the community. The role helps maintain and improve the property’s appearance and provides responsive service to residents. The Director oversees department personnel, safety programs, work assignments, training, administrative records, vendors, service requests, inventories, inspections, and compliance with applicable codes, licensing requirements, OSHA standards, and Fair Housing regulations. The position may supervise maintenance, housekeeping, and laundry team members and may perform or delegate a broad range of building, equipment, apartment, grounds, and common-area maintenance work.

Requirements

High school diploma or GED.
At least five years of prior general maintenance experience, or a combination of education and experience.
Knowledge of boilers, compressors, generators, and mechanical, electrical, and plumbing systems.
Must meet applicable state and federal requirements for the position.
Must hold licenses required by applicable standards, codes, and labor laws, as relevant to the role (for example, boiler, HVAC, electrical, journeyman, pool operator, or EPA certifications).
Ability to make independent decisions and follow instructions.
Ability to interact tactfully with personnel, residents, families, visitors, government personnel, and the public, including people who are ill, disabled, elderly, or emotionally upset.
Ability to communicate effectively with supervisors, team members, prospects, residents, and families.
Knowledge of building codes and safety regulations, and ability to comply with Fair Housing rules and regulations.
General knowledge of Microsoft Office Suite.
HUD REAC readiness and experience.
Ability to execute tasks independently and express oneself clearly and effectively; general computer literacy.
Ability to meet the physical demands of the role, including prolonged standing and walking, lifting, carrying, pushing, or pulling up to 50 pounds, climbing stairs and ladders, operating machinery and equipment, and bending, stooping, kneeling, and twisting.
Ability to assist with resident evacuation during emergencies when necessary.

Nice To Haves

Three or more years of prior supervisory experience in assisted living or skilled nursing facilities.

Responsibilities

Direct daily maintenance functions and ensure team members are trained and follow policies and procedures.
Develop procedures for completing daily maintenance tasks and conduct safety meetings.
Manage the safety log, communicate focus areas to department Directors and the Executive Director, and oversee safety and fire-prevention programs.
Assign and schedule work; manage, train, and onboard department staff.
Complete administrative work, including maintenance tracking updates, spend-down sheets, reports, and evaluations.
Develop and implement preventive maintenance programs for building systems and equipment.
Maintain material safety data sheets and ensure hazardous chemicals are labeled and stored appropriately.
Ensure infection-control and universal-precautions procedures are followed.
Confirm apartments and units meet company standards and applicable laws; diagnose problems, make repairs, document work, and follow up on completion.
Prepare vacant apartments and units for occupancy and complete make-ready procedures for move-ins.
Ensure outside vendor work is completed and supervised according to contracts and work orders.
Supervise, coordinate, train team members on, and when needed perform electrical, HVAC, plumbing, carpentry, appliance, painting, cleaning, and other maintenance work within applicable licensing requirements.
Track maintenance service requests, document their status, and ensure follow-through.
Inspect resident-occupied and unoccupied apartments, buildings, and common areas; complete repairs and other requested duties.
Maintain grounds and common areas, including lighting, trash removal, vehicle maintenance, and snow and ice removal when applicable.
Maintain indoor or outdoor pool and spa equipment when applicable and properly certified.
Schedule equipment maintenance according to manufacturer recommendations and manuals.
Control materials and use maintenance equipment efficiently; maintain records for preventive maintenance, service requests, and inventories.
Keep current with building codes and comply with Fair Housing rules and regulations; discuss potential impacts of regulatory changes with the Executive Director.
Participate in inspections by authorized government agencies and develop written plans of correction for maintenance deficiencies identified during surveys.
Follow OSHA standards and company safety policies.
Perform other essential job-related duties as assigned.
Be available on call for emergencies and work weekends as Manager on Duty or as needed.
Provide courteous, responsive, and quality service to residents and their families in accordance with the Platinum Service® program.