Director of Maintenance

Sand Sage of The Highlands•Mustang, OK

About The Position

Milestone is seeking an experienced Director of Maintenance to lead maintenance, repair, and upkeep activities across its communities. The role oversees maintenance and housekeeping staff, coordinates with vendors and contractors, and ensures compliance with safety, building, and regulatory standards to provide safe, well-maintained living spaces for residents. The Director of Maintenance leads a skilled team, maintains community systems and property features, manages work orders and supplies, and responds to resident or community emergencies as needed. The position may involve occasional weekend, evening, or night work and on-call duties. It requires physical activity and may involve exposure to chemicals, infectious hazards, and potential injury risks.

Requirements

  • High school diploma or equivalent required.
  • Minimum three years of experience as maintenance staff.
  • Proven management experience required.
  • Valid state driver's license for vehicle travel.
  • Strong verbal and written communication skills.
  • Ability to evaluate staff performance, resolve conflicts, prioritize tasks, and work under pressure.
  • Compassion for and desire to work with older adults.
  • Knowledge of employment laws and company regulations.
  • Ability to perform physical tasks such as painting, vacuuming, climbing ladders, and accessing attics.
  • Ability to stand, walk, sit, use hands, reach, stoop, kneel, crouch, climb, and balance.
  • Ability to talk, hear, and use vision effectively.
  • Ability to lift and move up to 50–100 lbs occasionally.
  • Frequent interaction with coworkers, residents, and vendors.

Nice To Haves

  • Associate or bachelor's degree in business or a related field.
  • Experience with Microsoft Word and Excel.

Responsibilities

  • Develop and maintain a preventative maintenance program for community systems, including HVAC, fire alarms, generators, kitchen equipment, irrigation, and sprinklers.
  • Conduct quarterly property walk-throughs and coordinate with contractors and vendors to address maintenance needs.
  • Prioritize and complete work orders in compliance with company standards, resident satisfaction, and regulatory requirements.
  • Ensure compliance with local, state, and federal building codes, OSHA, EPA, SDS, and fire regulations.
  • Hire, coach, train, evaluate, and, if necessary, terminate maintenance and housekeeping staff.
  • Schedule and monitor staff labor within budget parameters.
  • Inspect apartments for move-in and move-out readiness, including patching, painting, and carpet cleaning.
  • Maintain the property exterior, landscaping, snow removal, and waste management.
  • Manage inventory of supplies, parts, and equipment.
  • Assess and repair plumbing, electrical, and other property issues within legal and safety standards.
  • Review safety data sheets (SDS) and implement precautions for hazardous chemicals.
  • Respond to resident or community emergencies as needed.
  • Maintain offices, shops, and mechanical areas according to company standards.
  • Promote a safe work environment and address unsafe actions.
  • Foster teamwork, assist beyond job responsibilities, and positively impact coworkers, residents, and visitors.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage for full-time employees.
  • 401(k) with employer match.
  • Generous paid time off.
  • Pet insurance.
  • Perks at Work.
  • Employee Assistance Program.
  • Voluntary benefits options.
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