Director of Maintenance

Elderwood•Williamsville, NY

About The Position

Elderwood at Williamsville is seeking a Director of Maintenance to lead facility operations that support resident care. The role plans, directs, and supervises maintenance operations for the facility, including building systems, equipment, grounds, and life safety programs. The Director oversees preventive maintenance, departmental budgets and inventories, vendor services, and compliance with applicable safety and regulatory requirements, while maintaining a safe, comfortable environment for residents, staff, and visitors. The position also leads and develops the maintenance team, coordinates projects and repairs, and collaborates with facility leadership and department heads to minimize disruption to resident care and daily operations. The Director supports a resident-centered environment by respecting residents’ dignity, privacy, rights, and confidentiality.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of experience in facility maintenance, physical plant operations, electrical, plumbing, carpentry, HVAC, or related trades.
  • Previous supervisory experience, including hiring, training, scheduling, coaching, and performance management.
  • Extensive knowledge of Life Safety Codes and NFPA standards.
  • Proficiency with computer systems used for maintenance tracking, inventory management, purchasing, and reporting.
  • Valid driver's license in good standing.
  • Ability to read, write, speak, and understand English at an intermediate or advanced level.

Nice To Haves

  • Experience with Underground Storage Tanks (USTs).
  • Knowledge of OSHA regulations.
  • Experience in healthcare, long-term care, senior living, or institutional facilities.

Responsibilities

  • Direct and oversee maintenance of HVAC, heating, cooling, ventilation, electrical, plumbing, water, gas, mechanical, communication, oxygen, institutional equipment, facility vehicles, and power plant systems.
  • Perform or oversee repairs, renovations, and maintenance projects, including carpentry, painting, plastering, flooring, and refinishing.
  • Schedule maintenance, repairs, equipment replacements, and new installations.
  • Manage and maintain the TELS preventive maintenance program.
  • Track and document maintenance activities, repairs, and associated costs.
  • Ensure compliance with Life Safety Codes, NFPA regulations, and facility safety standards.
  • Participate as Co-Chair of the Safety Committee and support quality assurance initiatives.
  • Conduct disaster preparedness drills as requested.
  • Maintain awareness of infection control and workplace safety practices.
  • Train, supervise, schedule, and evaluate maintenance personnel; assign and prioritize work; and lead departmental meetings and in-service training.
  • Foster accountability, safety, and service excellence within the maintenance team.
  • Manage department inventory, supplies, and equipment purchasing; monitor spending and maintain operations within budget parameters.
  • Coordinate vendor and contractor activities to ensure quality and compliance.
  • Collaborate with facility leadership and department heads to minimize disruption to resident care and daily operations.
  • Help create a safe and welcoming environment for residents while protecting their dignity, privacy, rights, and confidentiality.
  • Ensure maintenance operations support a positive living experience for residents.
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