Director of Golf

Troon • Pinetop, AZ

11h

About The Position

Pinetop Country Club in Pinetop, Arizona, is hiring a full-time Director of Golf to direct and oversee all aspects of Golf Operations and related activities and guest relationships. The role contributes to a positive experience for members and guests while supporting the operation of the club as part of Troon, a golf and community management company.

The Director of Golf oversees operational budgets, revenue goals, expenses, financial reporting, organizational plans, facility assets, marketing programs, and service quality. The position implements policies and procedures for the Golf, Food and Beverage, and Maintenance Departments, and leads department associates through hiring, training, work direction, performance evaluation, rewards, discipline, and problem resolution. Department members may include the Head Professional, Tournament Coordinator, Director of Instruction, Golf Services Manager, Superintendent, and Food and Beverage Manager.

The position requires a Class A PGA/LPGA membership, a bachelor’s degree or equivalent education and experience, and the ability to communicate in English. Knowledge of Microsoft Office and experience with computerized POS and tee time systems are preferred. The work includes regular standing, walking, and sitting; frequent outdoor work; and occasional lifting of up to 50 pounds.

Requirements

• Bachelor’s degree (BA), four to six years of related experience and/or training, or an equivalent combination of education and experience. Multi-course facilities may require more experience.
• Class A member of the PGA or LPGA.
• Ability to read and speak English to perform job duties and communicate with customers or coworkers.
• Regular and reliable attendance.

Nice To Haves

• Knowledge of Microsoft Office applications.
• Experience with computerized point-of-sale (POS) and tee time systems.
• Membership in the CMAA and other professional associations.

Responsibilities

• Develop, implement, and monitor annual budgets, revenue goals, and operating expenses.
• Provide timely and accurate financial and non-financial reports as directed or required by Troon Golf management or representatives.
• Review financial reports and statements daily, weekly, and monthly, and take corrective action when necessary.
• Develop, maintain, and administer organizational plans and initiate improvements as needed.
• Maintain membership with the PGA and CMAA and other professional associations, and attend workshops and meetings to stay current with developments.
• Oversee the care and maintenance of the facility’s physical assets.
• Coordinate marketing programs promoting the facility’s services to potential customers.
• Ensure high standards of food and beverage service on the property.
• Implement policies and procedures for Golf, Food and Beverage, and Maintenance Departments, ensuring compliance with company quality standards.
• Interview, hire, train, plan, assign, and direct work; evaluate performance; reward and discipline associates; and address complaints and resolve problems.
• Manage department members, which may include the Head Professional, Tournament Coordinator, Director of Instruction, Golf Services Manager, Superintendent, and Food and Beverage Manager.
• Provide effective orientation and training to new associates and develop ongoing training programs.
• Maintain regular and reliable attendance.

Benefits

• Medical, dental, and vision coverage, subject to applicable plan terms.
• 401(k) with employer match for associates age 19 and older.
• Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria.
• Eligibility for bonuses.
• Employee meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Director