Director of Golf

BallenIsles Country Club • Pinetop, AZ

19h • Onsite

About The Position

Pinetop Country Club in Pinetop, Arizona, is hiring a full-time Director of Golf. The role directs and oversees all aspects of Golf Operations and relationships with guests, supporting a positive experience for members and guests while contributing to the club’s operations. As an associate of Troon, the Director of Golf works within a global golf and community management company.

The position oversees Golf, Food and Beverage, and Maintenance operations. It is responsible for financial planning and reporting, organizational planning, facility assets, marketing programs, service quality, department policies and procedures, and the hiring, training, direction, and performance management of associates. The role manages department members including the Head Professional, Tournament Coordinator, Director of Instruction, Golf Services Manager, Superintendent, and Food and Beverage Manager.

The position requires a bachelor’s degree or four to six years of related experience and/or training, or an equivalent combination of education and experience. A Class A PGA/LPGA membership is required. The role involves regular standing, walking, and sitting; frequent outdoor work; and occasional lifting of up to 50 pounds.

Benefits may include medical, dental, and vision coverage; a 401(k) with employer match; paid time off and leaves of absence; bonus eligibility; and employee meals, subject to plan terms, eligibility, and company policies.

Requirements

• Bachelor’s degree (BA), or four to six years of related experience and/or training, or an equivalent combination of education and experience; multi-course facilities may require more experience.
• Class A member of PGA/LPGA.
• Ability to read and speak English to perform job duties and communicate with English-speaking customers or coworkers.
• Knowledge of Microsoft Office applications.
• Experience with computerized point-of-sale and tee-time systems.

Responsibilities

• Develop, implement, and monitor annual budgets, revenue goals, and operating expenses.
• Provide timely and accurate financial and non-financial reporting as directed, requested, or required by Troon Golf management or representatives.
• Review facility financial reports and statements daily, weekly, and monthly, and take corrective action when necessary.
• Develop, maintain, and administer organizational plans and initiate improvements as needed.
• Maintain membership with the PGA and CMAA and other professional associations, and attend workshops and meetings to stay informed about current developments.
• Oversee the care and maintenance of the facility’s physical assets.
• Coordinate marketing programs to promote the facility’s services to potential customers.
• Ensure high standards of food and beverage service on the property.
• Implement policies and procedures for the Golf, Food and Beverage, and Maintenance Departments, ensuring compliance with company standards for product and service quality.
• Interview, hire, train, plan, assign, and direct work; evaluate performance; reward and discipline associates; and address complaints and resolve problems.
• Manage department members, including the Head Professional, Tournament Coordinator, Director of Instruction, Golf Services Manager, Superintendent, and Food and Beverage Manager.
• Provide effective orientation for new associates and develop ongoing training programs.
• Maintain regular and reliable attendance.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match for associates age 19 and older.
• Paid time off and leaves of absence, subject to applicable law and eligibility criteria.
• Eligibility for bonuses.
• Employee meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Director