Director of Global Sales Operations

Sapiens • ,

1d

About The Position

The Director of Global Sales Operations is a high-impact leadership role responsible for building and running the execution infrastructure that converts pipeline into predictable, scalable revenue. Reporting to the CRO, this role owns global Sales Operations and Bid Management, bringing structure, discipline, and commercial rigor to sales planning, forecasting, field operations, and deal governance across a complex global sales organization.

The role leads a global Sales Operations and Bid Management team, partners closely with senior Sales leaders and Finance, and serves as the operational bridge between Sales, Finance, Legal, and RevOps. It combines strategy and execution, with responsibility for sales operating standards, deal decisioning, executive visibility, incentive governance, and consistent execution across regions.

Requirements

• 10+ years of experience in Sales Operations, Commercial Operations, or Deal Management in complex enterprise SaaS environments.
• Proven track record at senior leadership level, partnering closely with CROs and senior Sales leaders to drive execution.
• Deep fluency in enterprise sales motions, forecasting discipline, deal economics, and cross-functional commercial governance.
• Strong executive presence and sound commercial judgment, with the ability to influence senior stakeholders through data, structure, and credibility.

Responsibilities

• Own the global Sales Operations function, including sales planning, forecasting, pipeline management, territory and coverage design, and CRM discipline.
• Define and enforce standards for pipeline hygiene, forecast methodology, and sales operating metrics across all regions.
• Lead annual and quarterly planning cycles with Sales leadership and Finance, translating strategy into executable field plans.
• Provide executive-ready visibility into performance, risks, and opportunities, with clear narratives to support decision-making.
• Own the global bid/no-bid and deal governance framework end-to-end.
• Lead structured deal review forums for complex, non-standard, or high-value opportunities, aligning Sales, Finance, and Legal.
• Establish and maintain approval thresholds, escalation paths, and decision rights for pricing, discounting, commercial terms, and exceptions.
• Balance commercial rigor with sales agility while protecting EBITDAC.
• Own the operating rhythm, including pipeline reviews, forecast calls, QBRs, and executive deal reviews.
• Partner with Sales leadership to diagnose execution gaps, improve forecast accuracy, and build consistency across regions.
• Proactively bring risks and corrective actions to the CRO before they become problems.
• Oversee the design, governance, and execution of sales incentive structures with Finance and HR.
• Ensure incentive plans are aligned with strategy, operationally sound, and promote desired field behaviors.
• Monitor sales productivity trends to inform adjustments to targets, coverage models, and operating structures.
• Serve as the primary operational bridge between Sales and Finance, Legal, and RevOps on sales execution and deal decisioning.
• Build collaborative cross-functional relationships that foster alignment and shared accountability for commercial outcomes.
• Represent Sales Operations and Bid Management in executive forums.
• Lead and develop a global Sales Operations and Bid Management team across regions.
• Set team priorities, accountabilities, and outcomes, and foster a culture of execution, rigor, and partnership with the business.
• Build bench strength and succession capability within the function.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed