Director of Global Facilities

Datamark, Inc. • El Paso, TX

4d

About The Position

The Director of Global Facilities leads facilities management strategy across the United States, Mexico, and India. The role ensures that contact centers and back-office mailroom operations provide productive, safe, and innovative work environments. The Director collaborates with senior leadership to align facilities planning with organizational growth, including future site selection and potential expansion territories. The position is located in El Paso, Texas, and requires travel to global sites, with possible additional travel to support expansion projects.

Requirements

• Bachelor’s degree in Facilities Management, Business Administration, or a related field.
• At least 10 years of progressive global facilities management experience overseeing multisite operations across diverse geographical locations.
• At least 5 years of experience in a senior facilities leadership position or similar role.
• Willingness to travel as needed to global facilities.
• Must be authorized to work in the United States for any employer; visa sponsorship or transfer is not available.

Nice To Haves

• Master’s degree.
• Facilities Management certification such as CFM, FMP, or equivalent.
• Experience with BPO or contact center facilities.

Responsibilities

• Develop and lead a global facilities management strategy aligned with organizational goals.
• Lead the design, planning, construction, and maintenance of company facilities and properties.
• Plan and facilitate future site selection and infrastructure initiatives, including potential expansion beyond current territories.
• Establish, monitor, and manage departmental budgets; optimize operating costs while maintaining service quality.
• Ensure compliance with applicable environmental, health, safety, and regulatory requirements in each country of operation.
• Evaluate and negotiate contracts with vendors and service providers to secure cost-effective, quality services.
• Drive sustainability initiatives to reduce environmental impact and support company goals.
• Develop crisis response and business continuity plans related to facility operations.
• Establish and maintain facilities processes, including regular inspections and evaluations and timely repair or replacement of critical facility systems.
• Travel to global facilities and, as needed, support new expansion projects.

Benefits

• Medical, dental, and vision plans.
• 401(k) and IRA retirement plans.
• Basic, voluntary, and AD&D life insurance coverage.
• Paid time off, paid volunteer hours, and major holidays.
• Short-term and long-term disability plans.
• Training and development opportunities.
• Wellness resources.
• Relocation assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director