Director of Facilities

Nara Hotels, Inc.•El Segundo, CA
•$100,000 - $120,000•Onsite

About The Position

Nara Hotels is a family-owned owner-operator of select-service and extended-stay hotels in Southern California, with properties in the LAX / El Segundo corridor and the Anaheim Resort district. The company develops, renovates and operates hotels across the Hyatt, Hilton and IHG brand families. Renovation and brand-conversion projects are underway, with additional Southern California acquisitions in process. The Director of Facilities is a new corporate position responsible for engineering, preventive maintenance and the capital program across the hotel portfolio. The role establishes consistent engineering standards, manages renovations and brand projects from start to finish, and leads property engineering teams through their chief engineers. The position reports to the Chief Financial Officer and works closely with General Managers, operations leadership and the acquisitions team. The role is based on-site in El Segundo, California. Success in the first year includes creating a five-year capital plan for every hotel, delivering renovation and conversion projects within approved budgets and schedules, implementing a portfolio-wide preventive-maintenance program with monthly KPI reporting, and rebidding major service contracts while establishing utility baselines and reduction targets.

Requirements

  • At least 7 years of hotel engineering experience, including at least 3 years as a Chief Engineer or in an area or corporate engineering role.
  • Delivered at least one branded property improvement plan or renovation of $2 million or more, end to end.
  • Working knowledge of HVAC, plumbing, electrical, boilers, elevators, pools, and fire and life-safety systems, as well as Cal/OSHA requirements.
  • Experience with Hilton, Hyatt, IHG or Marriott brand standards, improvement plans and quality-assurance inspections.
  • Experience running a preventive-maintenance program in a CMMS such as Quore or HotSOS.
  • Capital planning and budgeting across more than one property.
  • Valid California driver’s license.
  • Ability to work in mechanical spaces and on active construction sites and lift up to 50 pounds.

Nice To Haves

  • Brand-conversion experience.
  • Degree in engineering, construction management or facilities management; a trade license; or CHFE, CFM or EPA 608 certification.
  • Bilingual English and Spanish.
  • Experience in an owner-operator environment where decisions are made quickly.

Responsibilities

  • Build and maintain annual and five-year capital plans for each hotel, including costs, timing and brand deadlines.
  • Manage property improvement plans, brand conversions and renovations end to end, including scope, design coordination, competitive bids, contracts, schedules, budgets, draws, punch lists and close-out.
  • Ensure hotels comply with brand standards and quality-assurance programs.
  • Review property condition assessments and improvement-plan estimates for acquisitions.
  • Set portfolio-wide engineering standards for preventive-maintenance calendars, guestroom maintenance cycles, work-order handling, equipment inventories and warranty files.
  • Own the maintenance platform and its data, including preventive-maintenance completion, work-order close times and recurring issues.
  • Audit each hotel at least quarterly, covering HVAC, boilers and water heaters, elevators, pools, generators, roofs, building envelope, and fire and life-safety systems.
  • Ensure fire and life-safety testing, elevator and boiler certificates, backflow, pool health and ADA items are current and documented at every hotel.
  • Maintain written emergency procedures and lead responses to mechanical failures and natural events.
  • Support insurance inspections, claims and loss-control recommendations.
  • Consolidate portfolio service contracts, including elevator, fire and life safety, HVAC, waste, landscaping and pest services, and rebid them on a schedule.
  • Benchmark utilities by hotel and lead energy and water reduction efforts, including utility incentive programs.
  • Lead property engineering teams through chief engineers, including hiring, training, certifications and succession planning.
  • Set engineering staffing and budgets with each General Manager.
  • Report monthly to ownership on capital spend versus budget, project status and maintenance KPIs.

Benefits

  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • 401(k).
  • Paid time off.
  • Vehicle allowance or mileage.
  • Company phone.
  • Annual bonus tied to capital projects delivered on budget and schedule, maintenance performance and utility cost.
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