Director of Global Facilities

Datamark•El Paso, TX

3d•Onsite

About The Position

The Director of Global Facilities leads facilities management strategy across the United States, Mexico, and India. The role ensures that contact centers and back-office mailroom operations provide safe, productive environments that support innovation. The director collaborates with senior leadership to align facilities planning with organizational growth and plans for future site selection and potential expansion territories. The position is located in El Paso, Texas, and requires travel to global sites and potentially to support new expansion projects.

Requirements

Bachelor’s degree in Facilities Management, Business Administration, or a related field.
At least 10 years of progressive global facilities management experience overseeing multi-site operations across diverse geographical locations.
At least 5 years of experience in a senior facilities leadership position or similar role.
Must be authorized to work in the United States for any employer; the company cannot sponsor or take over sponsorship of an employment visa.
Must be willing to travel as needed to global facilities.

Nice To Haves

Master’s degree.
Facilities Management certification such as CFM, FMP, or equivalent.
Experience with BPO or contact center facilities.

Responsibilities

Develop and lead a global facilities management strategy aligned with organizational goals.
Lead the design, planning, construction, and maintenance of company facilities and properties.
Plan future site selection and infrastructure initiatives, including potential expansion beyond current territories.
Establish, monitor, and manage departmental budgets, optimizing operational costs while maintaining service quality.
Ensure compliance with applicable environmental, health, safety, and regulatory requirements in each country of operation.
Evaluate and negotiate contracts with vendors and service providers.
Drive sustainability initiatives to reduce environmental impact and support company goals.
Develop crisis response and business continuity plans related to facility operations.
Establish and maintain facilities processes, including regular inspections, evaluations, and timely repair or replacement of critical systems.
Collaborate with senior leadership to align facilities planning with organizational growth strategies.
Travel to global facilities and, as needed, to support expansion projects.