Director of Food and Beverage Operations - The Children's Museum of Indianapolis
About The Position
Levy is seeking an experienced hospitality leader to direct food and beverage operations at The Children’s Museum of Indianapolis. The role is accountable for operational success, exceptional guest experiences, financial performance, team development, and strong client relationships in a fast-paced, high-volume environment. The Director leads daily museum food and beverage operations and supports catering, group events, special programs, and other museum experiences as needed. The position partners with the General Manager, museum leadership, and cross-functional teams to advance business goals and continually improve hospitality services.
Requirements
- At least 5 years of progressive leadership experience in food and beverage, hospitality, restaurants, cultural attractions, entertainment venues, hotels, or other high-volume operations.
- Experience leading large and diverse teams in a fast-paced environment.
- Financial acumen and experience managing budgets, labor, cost of goods, forecasting, and operational performance.
- Ability to develop leaders, build strong teams, and create an engaging workplace culture.
- Exceptional communication, organization, and problem-solving skills.
- Strong client and relationship-management skills and ability to partner with multiple stakeholders.
- Guest-focused mindset and passion for delivering memorable hospitality experiences.
- Ability to adapt quickly and remain composed while managing multiple priorities.
- Availability to work a flexible schedule based on business needs, including weekends, holidays, and special events.
Nice To Haves
- Bachelor’s degree, or an equivalent combination of education and relevant leadership experience.
Responsibilities
- Lead day-to-day food and beverage operations across the museum, maintaining quality, service, safety, and hospitality standards.
- Partner with the General Manager and museum leadership to develop and execute operational strategies supporting business goals and guest experience.
- Build, develop, and inspire a high-performing team and foster a positive, inclusive, accountable culture.
- Oversee operational planning, staffing, scheduling, training, and execution for daily business, special events, and high-volume periods.
- Manage labor, food costs, purchasing, inventory, productivity, and other controllable expenses to drive financial performance.
- Analyze business results and operational trends to identify revenue, efficiency, and profitability opportunities.
- Ensure execution of Levy standards, policies, procedures, and service expectations.
- Maintain food safety, sanitation, workplace safety, and regulatory compliance.
- Collaborate with culinary, operations, human resources, finance, and other functional teams.
- Develop relationships with museum partners and serve as an operational leader focused on shared goals.
- Identify opportunities for innovation and continuous improvement of the guest hospitality experience.
- Support planning and execution of catering, group events, special programs, and other museum experiences as needed.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and accidental death coverage
- Disability insurance
- Retirement plan
- Flexible Time Off Plan
- Paid parental leave
- Holiday time off, varying by site and state
- Personal leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Eligible associates may receive paid and/or unpaid time off in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
