Director of Food and Beverage

ICONA RESORTS 1•Avalon, NJ

About The Position

The Director of Food and Beverage leads multi-outlet food and beverage operations, including on- and off-premise catering, casual dining, and outdoor bars. The role works cooperatively with the Executive Chef and directly leads, trains, and develops front-of-house leadership staff. The Director manages the department’s employees and is responsible for their hiring and performance management. The position focuses on guest satisfaction, revenue and cost performance, menu development, budgeting, outlet profitability, operating procedures, staffing, sanitation, inventory security, and compliance with food and liquor laws. The Director is expected to provide leadership and training, support service standards, and help maximize revenue and the use of company technology and brewing operations. This is a full-time role requiring forty or more hours per week, including nights, weekends, and holidays. The work takes place in indoor and outdoor dining venues and a commercial kitchen. The environment may be loud and may involve hazards such as cuts, slips, trips, falls, and burns. The position is physically active and may require lifting products weighing up to 50 pounds. No travel is expected.

Requirements

High school diploma or equivalent.
10 years of experience in food and beverage or hospitality.
5 years of Director of Food and Beverage experience.

Nice To Haves

Experience with Toast POS System.
Experience with Restaurant 365 Software.
Experience with Paycom Time & Attendance.

Responsibilities

Meet and exceed guest expectations and strive to ensure complete guest satisfaction.
Meet or exceed revenue, cost of goods sold (COGS), and labor targets.
Hire, train, motivate, and develop the team to prepare for each season.
Work with marketing and senior leadership to maximize revenue opportunities across outlets.
Develop new food menus and meet deadlines for menu development, costing, and implementation.
Work with the banquet sales team to maintain competitiveness in the market.
Maximize Avalon Brew Pub brewing output and brand labels.
Maximize the benefits of ICONA technology platforms.
Analyze and monitor menu profitability, sales leaders, COGS, labor, waste, and theft metrics.
Create and monitor the annual operating budget and analyze and monitor profit and loss statements.
Set clear performance metrics for appropriate team members.
Model professionalism, courtesy, confidence, energy, and enthusiasm.
Provide associates with the tools, training, and equipment needed to perform their jobs.
Develop and execute standard operating procedures for existing and new food and beverage outlets.
Circulate throughout outlets and warmly greet guests and associates.
Ensure service is prompt and courteous.
Establish, direct, and review performance standards for food preparation, purchasing, and production.
Monitor and coordinate sanitation, cleanliness, and organization in food and beverage operating areas.
Ensure proper staffing procedures.
Direct and review liquor procedures to support inventory turnover and security.
Comply with federal, state, and local food and liquor laws and regulations.
Ensure food and beverage staff are trained in responsible alcohol service.
Attend the weekly Aloha Culture Meeting.
Perform other duties as directed.