Front Desk

HealthCARE Express • Midwest City, OK

6d

About The Position

HealthCARE Express is hiring a Director of First Impressions, a front desk position responsible for welcoming patients and helping their visit get off to a positive start. The role involves patient check-in, verifying information and insurance, answering phones, collecting payments, scanning documents, and responding to patient questions and requests. The employee also helps maintain accurate patient information and confidentiality, keeps forms and supplies stocked, and ensures the front desk is organized and running smoothly. Clinics can be busy, so the role requires dependability, organization, multitasking, flexibility, and teamwork. Cross-training to assist in other areas may be required. This is a full-time position with 12-hour shifts from 8:00 AM to 8:00 PM, rotating Saturdays, and 30 or more hours per week. Pay starts at $18.00 per hour, depending on experience.

Requirements

• Strong customer service and communication skills.
• Comfort working with computers.
• Ability to handle confidential information.
• Dependability, organization, multitasking, flexibility, and teamwork.

Nice To Haves

• Previous medical office experience.
• Familiarity with HIPAA.

Responsibilities

• Greet and check in patients.
• Verify patient information and insurance.
• Answer phones.
• Collect payments.
• Scan documents.
• Help with patient questions and requests.
• Maintain accurate patient information and confidentiality.
• Keep forms and supplies stocked.
• Keep the front desk organized and running smoothly.
• Assist in other areas as needed after cross-training.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability coverage
• Accident and critical illness coverage
• Benefit Time Off (BTO)
• Bereavement leave

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed