Front Desk

HealthCARE Express • Midwest City, OK

7d • Onsite

About The Position

HealthCARE Express is hiring a Director of First Impressions (D.O.F.I.), a front desk position that plays an important role in welcoming patients and helping their visits get off to a positive start. The role is based in busy clinics and calls for a dependable, organized team member who can multitask, adapt, and help in other areas when needed. Employees may be cross-trained to support other areas.

Requirements

• Strong customer service and communication skills.
• Comfort working with computers and handling confidential information.
• Dependability, organization, multitasking ability, flexibility, and willingness to support the team.

Nice To Haves

• Previous medical office experience.
• Familiarity with HIPAA.

Responsibilities

• Greet and check in patients.
• Verify patient information and insurance.
• Answer phones.
• Collect payments.
• Scan documents.
• Assist with patient questions and requests.
• Keep patient information accurate and confidential.
• Keep forms and supplies stocked.
• Keep the front desk organized and running smoothly.
• Help in other areas as needed, including through cross-training.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability coverage
• Accident and critical illness coverage
• Benefit Time Off (BTO)
• Bereavement leave
• Monthly themed dress-up days

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed