Front Desk

HealthCARE Express•Choctaw, OK

6d•Onsite

About The Position

HealthCARE Express is hiring a Director of First Impressions for its clinic in Choctaw, Oklahoma. This full-time, patient-facing role is the first point of contact for patients and helps create a welcoming experience while keeping clinic operations organized. The position works with providers and clinical staff to support patients from check-in through check-out in a fast-paced setting where priorities can change. The schedule is Monday through Friday, with 12-hour shifts between 8:00 AM and 8:00 PM, and rotating Saturdays from 8:00 AM to 4:00 PM. The clinic is closed Sundays and major holidays. Pay starts at $18.00 per hour, depending on experience. New hires may be required to attend a four-day training session in Texarkana, Texas, as part of onboarding.

Requirements

Enjoy working with people and providing excellent customer service.
Be dependable and organized.
Be comfortable using computers.
Be able to multitask in a busy environment.
Have strong communication skills, attention to detail, and a positive attitude.
Be willing to learn and grow and to work as part of a team.

Nice To Haves

Previous medical office experience.
Familiarity with HIPAA and patient confidentiality.

Responsibilities

Greet and check in patients.
Answer phone calls.
Verify patient information and insurance.
Collect payments.
Maintain accurate patient records.
Work with providers and clinical staff to support patients from check-in through check-out.
Stay organized, adapt to changing needs, and help where needed as part of the clinic team.