Front Desk
About The Position
HealthCARE Express is seeking a friendly, dependable, and energetic Director of First Impressions to welcome patients and help ensure they have a positive clinic experience. This role combines patient-facing customer service with administrative tasks that help keep the clinic organized and running smoothly. The position works closely with providers and clinical staff in a fast-paced environment where priorities may change and team members help wherever needed. Previous medical office experience is a plus but is not required; the employer is looking for someone eager to learn and grow.
Requirements
- Dependability and organization.
- Comfort using computers.
- Ability to multitask in a busy environment.
- Strong communication skills.
- Attention to detail.
- Positive attitude.
- Genuine enjoyment of working with people and providing excellent customer service.
Nice To Haves
- Previous medical office experience.
- Eagerness to learn and willingness to grow.
Responsibilities
- Greet and check in patients.
- Answer phone calls.
- Verify patient information and insurance.
- Collect payments.
- Maintain accurate patient records.
- Work with providers and clinical staff to support patients from check-in through check-out.
- Stay organized, adapt to changing needs, and assist the team as needed.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term and long-term disability insurance
- Accident and critical illness insurance
- Benefit Time Off (BTO)
- Bereavement leave
- Opportunities for personal and professional growth
- Monthly themed dress-up days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
