Director Of Enterprise Systems And Process Transformation

Maine Community College System•Augusta, ME

About The Position

The Maine Community College System (MCCS) is seeking a full-time Director of Enterprise Systems and Process Transformation. The Director will serve on the IT shared services leadership team and participate in setting the strategy for IT services across MCCS, including budgeting, staffing, and technology selection. The role leads Communities of Practice across the colleges to maintain and improve operations using the Anthology ERP system, Brightspace LMS, and related systems. The Director partners with senior leaders, stakeholders, and decision makers across the System to configure and optimize the Student Information System and stabilize and scale foundational business processes. The position helps plan and drive strategy and associated business growth projects, and leads teams in harmonizing end-to-end business processes, technology platforms, and change-management activities. It also oversees governance of core technology platforms, including Anthology, Lumens, and D2L, and coordinates training for key enterprise systems to support continuity of skills in Communities of Practice. The position may be based at any Maine Community College, ideally Kennebec Valley Community College, and requires travel as necessary for meetings and workshops. It is a level 7 confidential position. The expected starting salary is approximately $109,000–$118,000, depending on experience and qualifications.

Requirements

Associate degree in business, economics, innovation, an academic field typically taught in community college environments, or a similar field.
10 years of relevant work experience.
Demonstrated experience communicating effectively with business partners and technology stakeholders to gain alignment among groups with differing perspectives and objectives.
Proficiency in managing resource-constrained environments.
Demonstrated project management and customer service skills in challenging environments.
Experience implementing and using student information and learning management systems.
Good planning, organizational, analytical, decision-making, project-management, and communication skills.
Ability to think strategically, lead through influence with college senior leaders, and plan and implement collaboratively.
Intellectual curiosity, rigorous attention to detail, and a passion for problem-solving.
Ability to quickly understand complex issues and synthesize large amounts of information to support effective and efficient strategic decision-making.
Demonstrated record of improving operational efficiency and influencing business stakeholders, including success as a trusted advisor and advocate.
Ability to travel as necessary for meetings and workshops.

Nice To Haves

Bachelor’s degree.
Hands-on experience with multiple student information systems and their configurations.
Past experience in a data-related capacity, such as institutional research.
Past experience leading operations of a college business function, such as registrar or financial aid operations.
Experience with Microsoft platforms, including the PowerApps family of products and Dynamics.

Responsibilities

Serve as a member of the IT shared services leadership team and participate in setting IT services strategy, including budgeting, staffing, and technology selection.
Lead Communities of Practice across the colleges to maintain and improve operations using the Anthology ERP system, Brightspace LMS, and related systems.
Partner with senior leadership, stakeholders, and decision makers to configure and optimize the Student Information System and stabilize and scale foundational business processes.
Help plan and drive strategy and associated business growth projects.
Develop and lead teams to harmonize end-to-end business processes, technology platforms, and related change-management activities.
Oversee governance of core technology platforms, including Anthology, Lumens, and D2L, to prevent changes at a college or system level from adversely affecting others.
Lead and coordinate training for key enterprise systems to provide continuity of skills in Communities of Practice.
Travel as necessary for meetings and workshops.