DIRECTOR OF ENTERPRISE SYSTEMS AND PROCESS TRANSFORMATION

MAINE COMMUNITY COLLEGE SYSTEM•Augusta, ME

7d•$109,000 - $118,000

About The Position

The Maine Community College System (MCCS) is seeking a full-time Director of Enterprise Systems and Process Transformation to serve on the IT shared services leadership team and help set the strategy for system-wide IT services, including budgeting, staffing, and technology selection. The director will lead Communities of Practice across the colleges to maintain and improve operations using the Anthology ERP system, Brightspace LMS, and related systems. The role partners with senior leaders, stakeholders, and decision makers across MCCS to configure and optimize the Student Information System and stabilize and scale foundational business processes across the colleges. The director will help plan and advance strategy and business growth projects, develop and lead teams to harmonize end-to-end business processes and technology platforms, and coordinate associated change management activities. The position oversees governance of core technology platforms, including Anthology, Lumens, and D2L, and leads training to support continuity of skills within Communities of Practice. The position may be based at any Maine Community College, ideally Kennebec Valley Community College, and requires travel as needed for meetings and workshops. It is a level 7 confidential position. The expected starting salary is approximately $109,000–$118,000, depending on experience and qualifications.

Requirements

Associate degree in business, economics, innovation, an academic field typically taught in community college environments, or a similar field.
At least 10 years of relevant work experience.
Demonstrated experience communicating effectively with business partners and technology stakeholders to align groups with differing perspectives and objectives.
Proficiency managing resource-constrained environments.
Demonstrated project management and customer service skills in challenging environments.
Experience implementing and using student information and learning management systems.
Good planning, organizational, analytical, decision-making, project management, and communication skills.
Ability to think strategically, lead through influence with senior college leaders, and plan and implement collaboratively.
Intellectual curiosity, rigorous attention to detail, and a passion for problem-solving.
Ability to quickly understand complex issues and synthesize large amounts of information to support effective and efficient strategic decision-making.
Demonstrated record of improving operational efficiency and influencing business stakeholders, including success as a trusted advisor and advocate.

Nice To Haves

Bachelor’s degree.
Hands-on experience with multiple student information systems and their configurations.
Past experience in a data-related capacity, such as institutional research.
Past experience leading operations of a college business function, such as registrar or financial aid.
Experience with Microsoft platforms, including the PowerApps family of products and Dynamics.

Responsibilities

Participate in setting the strategy of IT services to the Maine Community College System, including budgeting, staffing, and technology selection.
Lead Communities of Practice across the colleges to maintain and improve operations using the Anthology ERP system, Brightspace LMS, and related systems.
Partner with senior leadership, stakeholders, and decision makers to configure and optimize the Student Information System and stabilize and scale foundational business processes.
Help plan and drive strategy and associated business growth projects.
Develop and lead teams to harmonize end-to-end business processes, technology platforms, and associated change management activities.
Oversee governance of core technology platforms, including Anthology, Lumens, and D2L, to prevent changes by a college or the system from adversely affecting others.
Lead and coordinate training for key enterprise systems to maintain continuity of skills in Communities of Practice.
Travel as necessary for meetings, workshops, and other activities.