Director of Customer Leadership, Off Premise

Reyes Beverage Group•Cincinnati, OH

83d•Onsite

About The Position

This position will support Kroger customer accounts at a National level. The Director of Customer Leadership will provide support and leadership within specified accounts to deliver new and organic sales growth. This role involves leading, managing, and developing the National Accounts team, and possesses a proven ability to drive initiatives through the business review process. The individual will manage and maintain high customer service levels and demonstrate the ability to work independently against a variety of objectives using account management skills to meet and exceed internal/external customer expectations. A key responsibility is to lead and develop a relationship strategy specific to each account, including business reviews and top-to-top meetings. The role requires the ability to travel (50%) and may involve other projects or duties as assigned.

Requirements

Bachelor’s Degree with 10 plus years of related experience and 6 plus years of leadership experience or High School Diploma/General Education Degree (GED) with 13 plus years of specific experience and 8 plus years of leadership experience

Nice To Haves

Master’s Degree

Responsibilities

Provides support and leadership within specified accounts to deliver new and organic sales growth
Leads, manage and develop the National Accounts team
Possesses a proven ability to drive initiatives through the business review process
Manages and maintains high customer service levels
Possesses demonstrated ability to work independently against a variety of objectives using account management skills to meet and exceed internal/external customer expectations
Lead and develop a relationship strategy specific to each account including business reviews, top-to-top, etc.
Ability to travel (50%)
Other projects or duties as assigned