Clinic Operations Director

BLACK RIVER HEALTH•Black River Falls, WI

About The Position

Black River Health is seeking a forward-thinking Director of Clinic Operations to lead and advance its clinic services. The role focuses on driving strategic growth, improving patient access, strengthening provider partnerships, and making an impact on rural healthcare. This is a full-time, benefits-eligible position scheduled Monday through Friday on the day shift, for 80 hours per pay period. The Director develops and implements operational strategies to advance organizational goals and expand clinic services; grows services and regional outreach, reduces appointment wait times, and improves access to care; and oversees budgets, resource allocation, cost management, capital planning, and operational performance. The role also advances clinical quality, patient safety, and regulatory compliance, including CMS Critical Access Hospital Conditions of Participation and Wisconsin DHS requirements. The Director collaborates with medical staff and leads Epic optimization to improve workflows, reduce documentation burden, and enhance patient care.

Requirements

Bachelor's degree required.
At least 3 years of leadership or related experience required.

Nice To Haves

Master's degree preferred.
5 or more years of leadership or related experience preferred.

Responsibilities

Develop and implement operational strategies that advance organizational goals and expand clinic services.
Grow services and regional outreach, reduce appointment wait times, and improve access to care.
Oversee budgets, resource allocation, cost management, capital planning, and operational performance.
Advance clinical quality, patient safety, and regulatory compliance, including CMS Critical Access Hospital Conditions of Participation and Wisconsin DHS requirements.
Collaborate with medical staff and lead Epic optimization to improve workflows, reduce documentation burden, and enhance patient care.