Clinic Operations Director

Choctaw Nation of Oklahoma•Mcalester, OK

About The Position

The Clinic Operations Director for Comprehensive Care Facilities provides leadership and operational oversight for large CNHSA facilities exceeding 50,000 square feet. These facilities offer a full continuum of services, including Ambulatory Care, Specialty Care, Employee Health, and an expanded range of Ancillary and Behavioral Health services. The Director partners closely with senior leadership to advance organizational strategic goals, foster a collaborative work environment, and ensure high-quality patient care. The position reports to the Executive Director of Clinical Services.

Requirements

Bachelor’s degree in nursing or a health services-related field, or an equivalent combination of education and experience.
Advanced experience establishing and maintaining budgets.
Strong analytical and negotiation skills.
Advanced computer skills.
Strong organization, multitasking, and efficiency skills; organized, motivated, and detail oriented.
Strong written and oral communication and conflict-resolution skills.
Seven years of direct administrative and supervisory experience; healthcare setting preferred.

Responsibilities

Oversee delivery of clinic services in alignment with the Choctaw Nation’s mission and goals, including Urgent Care, Pediatrics, Family Practice, Internal Medicine, Dental, Optometry, Behavioral Health, Specialty Care, Ancillary Services, and Employee Health.
Develop, implement, and evaluate strategies for efficient and effective use of staff, facilities, equipment, and resources while maintaining high standards of patient care.
Participate in management meetings, communicate organizational vision and goals, promote a culture of trust, confidence, and pride, and build cases for change using structured analysis and problem-solving methods.
Recommend administrative policy changes to support organizational objectives and advise leadership on operational challenges and solutions.
Monitor and manage departmental costs by contributing to operational budgeting and ensuring cost-conscious decision-making aligned with departmental goals.
Evaluate and propose directives, policies, and procedures to improve patient care quality and organizational efficiency; identify and address performance barriers with the management team.
Ensure compliance with clinic policies and procedures by monitoring activities and conducting regular evaluations.
Provide leadership and supervision to managers, supervisors, and clinic staff within the operations department.
Perform additional duties as assigned.