Clinic Operations Director

Choctaw Nation of Oklahoma•McAlester, OK

About The Position

The Clinic Operations Director for Comprehensive Care Facilities provides leadership and operational oversight for large CNHSA facilities exceeding 50,000 square feet. These facilities offer a full continuum of services, including Ambulatory Care, Specialty Care, Employee Health, and an expanded range of Ancillary and Behavioral Health services. The role partners closely with senior leadership to advance the organization’s strategic goals, foster a collaborative work environment, and ensure high-quality patient care. The position reports to the Executive Director of Clinical Services. The director oversees clinic service delivery in alignment with the mission and goals of the Choctaw Nation, and develops strategies for efficient use of staff, facilities, equipment, and resources. The position contributes to budgeting, recommends administrative policies, evaluates procedures and performance, ensures compliance, and supervises managers, supervisors, and clinic staff. The position is regular, full-time, with a Monday–Friday schedule of 8:00 a.m.–4:30 p.m.; hours may vary based on clinic needs. Pay is Paygrade 18, salaried. Weekly earned wage access is an option.

Requirements

Bachelor’s degree in nursing or a health services-related field, or an equivalent combination of education and experience.
Advanced experience establishing and maintaining budgets.
Strong analytical and negotiation skills.
Advanced computer skills.
Strong organizational, multitasking, and efficiency skills; organized, motivated, and detail-oriented.
Strong written and oral communication skills and conflict resolution skills.
Seven years of direct administrative and supervisory experience; experience in a health care setting is preferred.

Nice To Haves

Health care setting experience.

Responsibilities

Oversee delivery of clinic services in alignment with the Choctaw Nation’s mission and goals, including Urgent Care, Pediatrics, Family Practice, Internal Medicine, Dental, Optometry, Behavioral Health, Specialty Care, Ancillary Services, and Employee Health.
Develop, implement, and evaluate strategies for the efficient and effective use of staff, facilities, equipment, and resources while maintaining high standards of patient care.
Participate in management meetings, communicate organizational vision and goals, promote a culture of trust, confidence, and pride, and build cases for change using structured analysis and problem-solving methods.
Recommend administrative policy changes that support organizational objectives and advise leadership on operational challenges and solutions.
Monitor and manage departmental costs by contributing to operational budgeting and supporting cost-conscious decisions aligned with departmental goals.
Evaluate and propose directives, policies, and procedures to improve patient care quality and organizational efficiency.
Identify and address performance barriers in collaboration with the management team.
Monitor activities and conduct regular evaluations to ensure compliance with clinic policies and procedures.
Provide leadership and supervision to managers, supervisors, and clinic staff within the operations department.
Perform additional duties as assigned.