Director of Case Management
About The Position
A large Level I Trauma Center in Nashville is seeking an experienced Director of Case Management to oversee hospital-wide care coordination, discharge planning, utilization management, and case management operations across a high-volume acute care environment. This executive leadership role is responsible for operational oversight of all case management functions, interdisciplinary care coordination initiatives, patient throughput strategies, length-of-stay reduction efforts, and resource utilization management across a 400+ bed tertiary care hospital. The ideal candidate is a strong acute care case management leader with demonstrated success improving operational performance metrics, reducing length of stay, managing multidisciplinary teams, and driving process improvement initiatives within complex hospital systems.
Requirements
- Bachelor's degree
- Active RN, LCSW, or LMSW licensure
- Minimum 3 years of recent acute care hospital case management experience
- Minimum 2 years of case management leadership experience
- Strong operational leadership, process improvement, and stakeholder management experience
- Experience with: Length-of-stay management
- Capacity management
- Throughput optimization
- Data analysis and performance metrics
- Multidisciplinary team leadership
Nice To Haves
- Master's degree in Nursing, Healthcare Administration, or Business Administration
- Experience within large acute care or trauma hospitals
- Strong executive communication and presentation skills
- Demonstrated success leading operational improvement initiatives
Responsibilities
- Lead all operational aspects of hospital case management, care coordination, discharge planning, and utilization review functions
- Oversee staffing strategy, productivity management, onboarding, competency development, and departmental workflow optimization
- Drive patient throughput initiatives, length-of-stay reduction strategies, and care transition improvements
- Collaborate with executive leadership, physicians, nursing leadership, finance teams, legal/compliance departments, and interdisciplinary stakeholders
- Monitor operational performance metrics, analyze case management data, and implement sustainable process improvement initiatives
- Ensure compliance with regulatory standards, documentation requirements, and organizational policies
- Support resource utilization management and operational efficiency initiatives across the hospital
- Lead change management initiatives and foster strong interdisciplinary collaboration throughout care coordination operations
- Develop high-performing case management teams focused on patient outcomes, discharge efficiency, and organizational performance goals
Benefits
- Comprehensive medical, dental, and vision coverage
- Paid Time Off (PTO)
- 401(k) with company match
- Employee Stock Purchase Plan
- Tuition assistance and leadership development support
- Paid family leave eligibility
- Employee wellness and mental health resources
- Executive advancement opportunities within hospital operations leadership
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What This Job Offers
Job Type
Full-time
Career Level
Director
