Associate Director of Case Management

Brilliant Corners•Los Angeles, CA

6d•$105,000 - $115,000•Hybrid

About The Position

Brilliant Corners is a housing and housing-related services organization founded in 2004. Its Case Management Department operates three programs in Los Angeles County providing intensive case management in supportive housing settings for people experiencing or at risk of homelessness and people exiting institutions, including jails and hospitals. The department’s Housing First approach values client agency, dignity, and personal growth. The Associate Director of Case Management oversees a portfolio of case management programs and works closely with the Director of Case Management and Deputy Chief Program Officers to implement and scale programs. The role builds relationships with Los Angeles County funders and stakeholders, supports staff performance and service quality, and upholds the department’s and agency’s culture and values. The position calls for a strategic, person-centered, collaborative leader committed to social justice and racial equity. The role is based in Los Angeles and is offered at $110,000–$115,000 annually, exempt. The position is hybrid. Brilliant Corners offers a health care plan, retirement plan with a 5% match, life insurance, paid time off, family leave, short- and long-term disability, training and development, and wellness resources.

Requirements

Master’s degree in Social Work or a related clinical field.
Demonstrated leadership, with increasing levels of responsibility and management over the course of a career.
At least 3 years of experience supervising a team.
At least 3 years of experience providing direct mental health and/or intensive case management services to vulnerable populations.
Experience working with people with complex health needs and/or people who have experienced homelessness.
Demonstrated management and team-building experience.
Strong interpersonal and client engagement skills.
Excellent organizational, communication, and project management skills.
Flexibility in scheduling and prioritizing tasks.
Ability to work independently and use critical thinking in decision-making.
Knowledge of relevant evidence-based practices, including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care.
Ability to deliver culturally responsive services and work effectively in cross-cultural situations.
Basic computer knowledge and proficiency with MS Outlook, Word, PowerPoint, and Excel.
Valid, clean California driver’s license and personal insured vehicle.
Physical mobility for standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces; ability to sit for up to 6 to 8 hours a day; and ability to safely lift, carry, push, or pull light to moderate weights up to 15 pounds.
Mental acuity for analytical reasoning and document interpretation.

Nice To Haves

LCSW licensure.
Experience developing and monitoring program budgets.
Familiarity with Salesforce.

Responsibilities

Oversee a portfolio of case management contracts across Los Angeles County.
Directly supervise Program Managers and coach and support teams to provide comprehensive services to clients.
Collaborate with program funders and stakeholders, including HSH, JCOD, Probation, Chrysalis, DPSS, Housing Authorities, and LAHSA.
Partner with internal teams to support positive housing outcomes for clients.
Represent Brilliant Corners with partner agencies and stakeholders to strengthen existing relationships and develop partnerships.
Oversee program budgets and expenditures in collaboration with the Director, Program Managers, and Finance Team.
Support the Director with departmental work planning and vision setting, including efforts to grow the department.
Enhance performance benchmarks and quality controls to ensure high-quality services and clean annual audits.
Develop training and coaching opportunities to support leadership and professional growth among supervisory and direct service staff.
Support efforts to expand client engagement and feedback opportunities.
Serve on the agency-wide Leadership Team and help inform and implement agency-wide policy initiatives.