Director of Business Development - Pharma & Diagnostic Services

Quest Diagnostics•San Juan Capistrano, CA
•$146,190 - $238,590

About The Position

Quest Diagnostics’ Pharma and Diagnostics Services is an intrapreneurial team partnering with biopharmaceutical and diagnostic companies to help accelerate bringing new healthcare products to market. The team offers new test development, specialty clinical trial support, and sponsored testing programs to life science companies, including leading biopharmaceutical and diagnostic companies. The Director of Business Development will grow the commercial presence and success of the service portfolio for biotechnology and diagnostic sponsors, CROs, and patients. The role generates project sales for the pharma and diagnostic services business within an assigned territory and set of accounts. It partners with business leaders and delivery teams to develop client relationships, identify client needs, present solutions, close sales, and expand existing accounts. The position also contributes market feedback, marketing activities, and strategic planning. Travel is required.

Requirements

  • At least 5 years of market or program development experience in the pharma or diagnostic services business.
  • Demonstrated experience writing proposals and closing deals with prospects and existing clients.
  • Exceptionally self-motivated and directed.
  • Excellent written and oral communication skills.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Deep knowledge of the drug development or diagnostic development process.
  • Excellent interpersonal skills.
  • Strong cross-functional teamwork and ability to work in a matrix environment.
  • Strong negotiating skills.
  • Solid business and financial acumen.
  • Bachelor’s degree required.
  • English required.
  • Travel required.

Nice To Haves

  • Working knowledge of the Companion Diagnostic Development process.
  • Experience selling to product development teams in pharmaceutical and diagnostic companies.
  • Prior sales experience in the contract research industry.
  • Master’s degree preferred.
  • Intellectual curiosity and continuous learning.
  • High level of integrity and a strong moral compass.

Responsibilities

  • Partner with business leaders to drive sales using consultative selling, building trust and credibility, understanding client contexts and business requirements, matching client needs to capabilities, and communicating the benefits of Quest Diagnostics Pharma and Diagnostic Services.
  • Prospect and establish new client relationships.
  • Write and present proposals and executive-level presentations.
  • Lead client communication and contract tracking throughout all phases of the sales process.
  • Perform sales activities including solutions overviews, pricing and proposal development, pipeline management, and leading client meetings.
  • Coordinate with the delivery team to meet client needs and grow existing relationships.
  • Provide market feedback on clients’ and prospects’ clinical informatics needs and work with operations to refine existing solutions and design new ones.
  • Work with partners to qualify and promote capabilities to existing clients.
  • Cultivate client relationships and upsell accounts with new or additional services; understand competitive threats and positioning.
  • Participate in marketing activities to increase awareness and strengthen the brand for Quest capabilities.
  • Participate in strategic planning to grow the Pharma and Diagnostic Services business.
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