Director of Business Development, Medical Software

Treatspace•Pittsburgh, PA
•Onsite

About The Position

Treatspace is hiring a hands-on Director of Business Development to lead new-client acquisition and connect sales-team activity to revenue. The role owns the path from pipeline to closed revenue across outbound, inbound, and partner-sourced opportunities, with an immediate focus on making the sales motion predictable and meeting the revenue plan. This includes improving targeting, preparation, demos, follow-up, conversion, and coaching. The Director will establish a weekly sales operating cadence and a consolidated, real-time view of SDR and AE performance; directly coach reps; improve SDR onboarding and lead quality; diagnose and improve demo-to-close conversion; develop partner-sourced pipeline; and build sales enablement proof such as customer references, case studies, video clips, specialty-specific demo paths, and post-demo follow-up assets. The role will also help define AI-enabled workflows for research, account scoring, call summaries, pipeline inspection, and coaching insights, while assessing team capabilities, performance, and compensation alignment. The position is an in-office role in Pittsburgh, Pennsylvania. Treatspace is rebuilding its operating model around AI-native execution, agentic workflows, and outcome-driven growth. Compensation is based on experience and structure, with potential base, performance-based incentives, and milestone-based compensation tied to sales operating improvements, pipeline predictability, and revenue outcomes.

Requirements

  • Experience with B2B SaaS sales and sales-led growth.
  • Experience with outbound SDR-to-AE motions in SMB or mid-market sales.
  • Experience with sales process design, pipeline inspection, and demo-to-close improvement.
  • Experience coaching reps and managing CRM discipline, forecasting, and closed-lost analysis.
  • Experience managing and developing sales teams.
  • Ability to diagnose funnel problems, turn data into operating decisions, and coach representatives in real time.
  • Comfort working hands-on with calls, deals, demos, and rep behavior in an ambiguous environment.
  • Ability to explain technology to non-technical business and medical audiences.
  • Focus on revenue outcomes rather than vanity metrics.

Nice To Haves

  • Partner or channel sales experience.
  • Experience in founder-led or early-stage environments.
  • Healthcare experience.
  • Experience selling to independent medical practices, physician groups, healthcare SMBs, or similar owner-operator customers.

Responsibilities

  • Own results against the new-business revenue plan, including forecast discipline, pipeline coverage, and the connection between team activity and closed revenue.
  • Build and run a weekly operating cadence supported by a consolidated, real-time view of SDR and AE performance.
  • Track and manage source- and stage-level conversion, pipeline coverage, forecast accuracy, closed-lost analysis, demo-to-close improvement, weekly commitments, accountability, and coaching priorities.
  • Directly coach AEs and SDRs by reviewing calls, demos, emails, and deal notes and giving feedback on discovery, urgency creation, demo quality, objection handling, market positioning, and CRM hygiene.
  • Manage and improve the SDR motion, including onboarding and ramp, outbound calling, multichannel outreach, connect rates, held-demo rates, lead scoring, and SDR-to-AE handoffs.
  • Inspect the sales motion from pre-call research and qualification through discovery, objection handling, and close planning; diagnose stalled deals and implement improvements.
  • Manage and grow partner-sourced pipeline in collaboration with the CEO and VP of PracticeBeat.
  • Build sales proof and enablement resources, including referenceable customers, case studies, video clips, specialty-specific demo paths, and post-demo follow-up assets.
  • Help define AI-enabled and agentic workflows for the sales motion, such as pre-call research, account scoring, post-call summaries, pipeline inspection, and coaching insights.
  • Assess team capabilities, performance gaps, and compensation alignment, and provide objective assessments of team performance and organizational needs.
  • Analyze the revenue plan, pipeline, rep and SDR performance, and closed-lost data; establish baselines, scorecards, benchmarks, and improvement plans.
  • Identify product, marketing, or operational support needed to scale the sales motion.

Benefits

  • 100% employer-paid medical, dental, and vision insurance coverage.
  • Health Reimbursement Account (HRA) for additional healthcare expenses.
  • 100% employer-paid short-term and long-term disability insurance.
  • 100% employer-paid life and AD&D insurance.
  • 401(k) retirement plan.
  • Flexible PTO policy and company holidays.
  • Professional development budget for training and conference attendance.
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