Director of Business Development

Sun Mar Health Care • Pomona, CA

6d

About The Position

Country Oaks Care Center, a skilled nursing facility, is seeking a full-time Director of Business Development. The role builds strong, mutually beneficial relationships with target audiences and referral sources in accordance with facility policies and supervisor direction. The position also carries administrative duties related to marketing, community outreach, resident admissions, census and records, and coordination with facility personnel. The employee assumes the administrative authority, responsibility, and accountability for assigned public relations specialist duties.

Requirements

• Ability to make independent decisions when circumstances warrant.
• Ability to deal tactfully with personnel, residents, visitors, and the general public.
• Ability to remain calm and level-headed in emergencies.
• Well-groomed appearance and ability to work harmoniously with other personnel.
• Ability to minimize waste of supplies and misuse of equipment.
• Ability to seek out new methods and principles and incorporate them into existing admission practices.
• Ability to follow written and oral instructions.
• Knowledge of computer use, including data input and output.
• Patience, tact, a cheerful disposition, and enthusiasm; willingness to work with residents, staff, and visitors at their current maturity level.
• Must not pose a direct threat to the health or safety of others in the workplace.

Responsibilities

• Distribute marketing materials, including brochures, insurance postcards, stickers, labels, stationery, and thank-you cards and envelopes.
• Build community awareness by planning events and inviting community residents and local officials.
• Develop trusted relationships with physicians, discharge planners, and senior-care influencers in the community.
• Schedule and attend luncheons and presentations to promote the facility and its services.
• Develop website content and keep it current.
• Receive and follow work schedules and instructions from the Administrator and established policies and procedures.
• Assist with interviewing residents or guardians and obtaining required information and signatures.
• Admit residents and prepare identification records in accordance with established policies and procedures.
• Help maintain accurate records of available beds and daily and monthly census.
• Develop and maintain effective working relationships with facility personnel and other departments.
• Keep work areas clean and properly store records and files before breaks and at the end of the workday.
• Notify nursing service and seek assistance when needed if a resident is disturbed or violent on admission or displays symptoms of an infectious or communicable disease.
• Refer admission problems to the appropriate authority, such as the office supervisor, credit manager, or nursing service.
• Maintain a resident waiting list in accordance with established policies and procedures.
• Keep current on Medicare and Medicaid regulations governing health-care facility admissions and discharges.
• Maintain current records of residents admitted and discharged in accordance with established policies and procedures.
• Perform miscellaneous duties and assist business office personnel as required or directed.
• Perform assigned public relations specialist duties and assume the associated administrative authority, responsibility, and accountability.

Benefits

• Free cell phone with unlimited talk, text, and data plan for full-time employees (restrictions apply).
• Competitive pay based on experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed