Director of Business Development

Twincraft Skincare•Williston, VT

About The Position

Twincraft Skincare is seeking a Director of Business Development to work at the front of its sales funnel, qualifying inbound leads and proactively prospecting for potential brand partners. The role involves being the first point of contact for prospective partners and helping ensure the sales team focuses on opportunities that fit Twincraft’s capabilities and strategic growth goals. The successful candidate will build rapport, ask effective qualifying questions, assess potential long-term partnership fit, and move conversations forward with confidence. The Director will respond promptly to inbound inquiries, conduct discovery conversations, and document lead activity in the CRM. They will also research target companies, execute outbound outreach, develop a qualified prospect pipeline, and represent Twincraft at industry events. The role calls for strong communication and organization, curiosity, persistence, self-direction, and the ability to develop knowledge of Twincraft’s manufacturing capabilities and the contract skincare market. Twincraft describes its salespeople as empathetic listeners who seek mutual results, understand perspectives beyond their own, and succeed with and through others. The company offers a range of benefits and employee-support programs.

Requirements

  • Strong communication skills, including clear, confident, and genuinely curious conversation.
  • Highly organized, with the ability to manage multiple leads and outreach sequences simultaneously.
  • Ability and willingness to develop deep fluency in Twincraft’s manufacturing capabilities and the contract skincare market.
  • Self-motivation and comfort defining daily priorities.
  • Empathetic listening and the ability to see situations from perspectives other than one’s own.

Nice To Haves

  • Experience in a sales, business development, or customer-facing role.
  • Contract manufacturing or CPG industry experience.
  • Familiarity with CRM tools and outbound sales technologies.

Responsibilities

  • Respond promptly to inbound inquiries from potential brand partners and qualify leads based on product fit, volume, timeline, and strategic alignment.
  • Conduct discovery conversations to assess opportunities and gather information for the broader sales team.
  • Maintain accurate and timely CRM records of lead activity, status, and next steps.
  • Collaborate with internal stakeholders to evaluate fit with Twincraft’s current capabilities and capacity.
  • Research and identify target companies, brands, and contacts aligned with Twincraft’s ideal customer profile.
  • Develop and execute outbound outreach campaigns through email, LinkedIn, phone, and industry networking.
  • Build a qualified pipeline of prospective partners and move them through early funnel stages.
  • Represent Twincraft at trade shows, industry events, and networking opportunities to generate leads and brand awareness.

Benefits

  • Medical, dental, and vision insurance effective after 30 days.
  • 401(k) with up to a 5% company match.
  • Minimum of 3 weeks of paid time off and 80 hours of paid holidays.
  • Dependent Care Account with pre-tax contributions.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Company-paid life insurance.
  • Employee Assistance Program (EAP).
  • Annual hunting and fishing license reimbursement.
  • Discounted gym membership at The Edge.
  • Company-supported charitable giving, monetary and in-kind.
  • Free financial advising through Morgan Stanley.
  • Onsite Resource Coordinator through United Way Working Bridges.
  • Income Advance Loan Program through North Country Federal Credit Union.
  • Year-round company events.
  • Paid volunteer opportunities.
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