Director Of Business Development / Senior Living Pharmacies

PharMerica•New York, NY

13d•$90,000 - $115,000•Remote

About The Position

The Director of Business Development leads PharMerica Senior Living’s business development efforts, driving customer acquisition strategies and growth in the Assisted Living market. Working under the Associate Vice President, the role partners with cross-functional teams to roll out growth initiatives, execute sales plans, and support broader revenue objectives. The position is remote, with applicants expected to reside in or within a commutable distance of New York City, and requires up to 65% business travel. The role focuses on identifying and targeting new Assisted Living chain customers, growing existing business, supporting and guiding a Business Development Associate, and coordinating new-business implementation with internal teams. It also maintains client and competitive information in CRM systems, uses industry data to identify profitable targets, and supports continuous improvement based on client feedback. PharMerica delivers pharmacy care to healthcare providers and individuals through local teams and a national network of long-term care, home infusion, and specialty pharmacies. Its services are supported by technology and regulatory expertise, with a focus on medication access, cost control, compliance, resident health, and client success.

Requirements

Bachelor’s degree and at least 2 years of experience in direct B2B sales.
At least 2 years of experience managing pipeline forecasting or account management in the senior living or long-term care (LTC) space.
At least 2 years of experience working in a cross-functional or collaborative team environment.
Experience in LTC B2B sales, new sales pipeline management, upselling or same-store growth, client management, and retention.
Demonstrated success meeting financial or revenue goals and objectives.
Experience with LTC service offerings and the competitive landscape of the LTC pharmacy space.
Experience planning, organizing, developing, implementing, collaborating on, and executing marketing and sales campaigns.
Experience providing customer service to internal and external customers, meeting service quality standards, and evaluating customer satisfaction.
Excellent verbal and written communication skills, CRM proficiency, sales acumen, and a successful client management track record.
Strong presentation skills.
Basic-level proficiency in Word, Excel, and PowerPoint.
Willingness to travel up to 65% of the time for business purposes.

Responsibilities

Collaborate with the Business Development Associate and Associate Vice Presidents to identify and target new customers and grow existing books of business.
Provide guidance, training, and support to the Business Development Associate to coordinate sales strategies and growth initiatives.
Work cross-functionally to implement growth initiatives and ensure new business is implemented in alignment with client management plans within Assisted Living chains.
Maintain and update CRM databases with Assisted Living chain profiles, competitive data, and strategic planning details.
Liaise between the inside sales team and regional client managers to facilitate transitions and start-ups for new Assisted Living chain clients.
Review client feedback, identify growth opportunities, and implement strategies for ongoing business development in the Senior Living sector.
Use industry data sets to identify profitable assisted living chain targets.
Assist with other projects as assigned by the Associate Vice President.
Perform other tasks as assigned and conduct responsibilities in accordance with company policies, compliance requirements, applicable laws, and professional standards.
Travel up to 65% of the time for business purposes.