Director Of Business Development / Senior Living Pharmacies

BrightSpring Health Services•New York, NY
•Remote

About The Position

The Director of Business Development leads business development for PharMerica Senior Living, driving customer acquisition in the Assisted Living market and growth within the segment. Reporting to the Associate Vice President, the role partners with cross-functional teams to roll out growth initiatives, execute sales plans, and support broader revenue objectives. The position is remote, with applicants expected to reside in or within a commutable distance of New York City, and requires travel up to 65% of the time. The role focuses on identifying and winning new Assisted Living chain customers, growing existing business, supporting a Business Development Associate, and coordinating new-client implementation with internal teams. It also uses industry data, CRM information, and client feedback to guide sales strategy and continuous improvement. The role requires B2B sales experience and knowledge of Senior Living or Long-Term Care, including the LTC pharmacy market. PharMerica, an affiliate of BrightSpring Health Services, provides pharmacy care to skilled nursing facilities, senior living communities, hospitals, and other populations with specialized care needs. Its pharmacy network combines local teams with national resources, technology, and regulatory expertise.

Requirements

  • Bachelor’s degree.
  • At least 2 years of experience in a direct B2B sales position.
  • At least 2 years of experience managing pipeline forecasting or account management in the Senior Living or Long-Term Care space.
  • At least 2 years of experience in a cross-functional or collaborative team environment.
  • Experience in Long-Term Care B2B sales, new sales pipeline management, upselling or same-store growth, client management, and retention.
  • Demonstrated success meeting financial or revenue goals and objectives.
  • Experience with Long-Term Care service offerings and the competitive landscape of the Long-Term Care pharmacy space.
  • Experience planning, organizing, developing, implementing, collaborating on, and executing marketing and sales campaigns.
  • Experience providing customer service to internal and external customers, meeting service quality standards, and evaluating customer satisfaction.
  • Excellent verbal and written communication skills, CRM proficiency, sales acumen, and a track record of successful client management.
  • Strong presentation skills.
  • Basic proficiency with Office Suite, including Word, Excel, and PowerPoint.
  • Willingness to travel up to 65% of the time for business purposes.
  • Ability to perform essential functions satisfactorily, with reasonable accommodations where applicable.

Responsibilities

  • Identify and target new customers and grow existing books of business in collaboration with the Business Development Associate and Associate Vice Presidents.
  • Provide guidance, training, and support to the Business Development Associate to coordinate sales strategies and growth initiatives.
  • Collaborate across functions to implement growth initiatives and ensure new business implementation aligns with client management plans for Assisted Living chains.
  • Maintain and update CRM databases with Assisted Living chain profiles, competitive information, and strategic planning details.
  • Liaise between the inside sales team and regional client managers to support transitions and start-ups for new Assisted Living chain clients.
  • Review client feedback, identify growth opportunities, and implement strategies for ongoing business development in the Senior Living sector.
  • Use industry data sets to identify profitable Assisted Living chain targets.
  • Assist with other projects as assigned by the Associate Vice President.
  • Perform other assigned tasks and conduct responsibilities in accordance with company policies, its Code of Business Conduct and Ethics, the Corporate Compliance Agreement, applicable laws, and professional standards.

Benefits

  • Flexible schedules
  • Competitive pay
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Company-paid short-term disability and long-term disability
  • Employee discount program
  • 401(k)
  • Results-driven unlimited time off
  • Tuition reimbursement
  • Commission plan
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