Director of Business Development

Senior Lifestyle•Gresham, OR

15d

About The Position

The Director of Business Development is responsible for generating leads and move-ins from the surrounding community. The role targets professional medical referral sources and community resources, promotes the community’s services, and conducts on-site assessments of prospective residents. A primary focus is managing key referral relationships, educating referral sources about products and services, and coordinating follow-up to support successful resident transitions. The position works with the Sales and Marketing Team, Resident Program Director, Community Relations Director, and Executive Director on events and strategic sales and marketing efforts. It also develops community resource networks, supports referral and service issue follow-up, maintains contact records in the sales database, and assists with assigned projects. The role requires confidentiality, knowledge of sales contracts and software, strong organization, and the ability to manage multiple tasks and deadlines.

Requirements

Bachelor’s degree from a four-year college or university.
2–3+ years of experience.
Previous sales or admissions experience in senior living.
English fluency sufficient to perform job duties and speak, read, write, and communicate with others.
Ability and license to drive an automobile; driving is an essential job function.

Responsibilities

Plan and implement events with the Sales and Marketing Team and Resident Program Director to attract prospective residents, including seminars, speakers, themed events, and family nights.
Develop and maintain working relationships with residents, families, and professional care providers.
Identify and develop key referral sources, maintain those relationships, and work with Sales teams on customer service for new referrals or service issues.
Generate the professional referrals needed to meet the community’s move-in and financial objectives.
Educate trade organizations, hospital departments, physicians, and others about the community’s products and services.
Participate in relevant professional societies and senior-living industry activities.
Work with the Community Relations Director and Executive Director to develop and implement a strategic sales and marketing plan to achieve quarterly move-in objectives.
Plan and execute territory call objectives to build and maintain senior-related community resource networks.
Communicate initiatives that may generate referrals to the Executive Director, Divisional Director of Sales and Marketing, and Community Relations Director in a timely manner.
Maintain proficiency with the sales database and keep professional contact records current.
Understand and explain basic legal aspects, language, and terms of sales contracts.
Maintain working knowledge of all software programs.
Maintain confidentiality of pertinent information.
Assist the Community Relations Director with assigned special projects.
Meet deadlines while managing multiple tasks and maintaining strong organizational practices.