Director Business Development

Acadia • Haverhill, MA

9d • $70,000 - $90,000 • Onsite

About The Position

Haverhill Pavilion Behavioral Health Hospital is seeking a Director of Business Development to lead its onsite business development team in Haverhill, Massachusetts. The role focuses on growing service lines by developing and retaining referrals from physicians and other key non-physician referral sources, while supporting the organization’s mission and revenue goals.

The Director collaborates with hospital and facility personnel, including discharge planners, social workers, case managers, physicians, admissions/intake staff, educators, and leadership. The role evaluates market and utilization data, develops and executes internal and external marketing plans and referral strategies, documents activity in Salesforce, and reports on trends, opportunities, and obstacles. It also manages department staff, including hiring, training, development, and performance management.

This is an onsite, Monday-through-Friday position in Haverhill, Massachusetts. The listed annual salary range is $70,000–$90,000. A valid driver’s license, automobile insurance, and access to an automobile are required where the facility requires them.

Requirements

• Bachelor’s degree required; experience may be accepted in lieu of a degree with approval from the VP of Business Development.
• At least five years of related experience in a healthcare business development role.
• At least one year of supervisory experience.
• Maintain a valid driver’s license and automobile insurance coverage, and have access to an automobile where required by the facility.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Collaborate with hospital discharge planners, social workers, case managers, physicians, management, and education staff to generate referral sources.
• Work with facility and division sales leadership to support organizational mission and revenue goals by promoting service-line attributes, processes, and outcomes to consumers, physicians, and market groups.
• Collaborate with facility and division leaders to evaluate, analyze, and interpret market utilization data for facility service lines.
• Build collaborative relationships with admissions and intake teams.
• Develop and implement a comprehensive internal and external marketing plan to increase facility revenue and profits.
• Ensure referral priorities align with the organization’s vision and strategic goals.
• Document activity promptly in the company Customer Relationship Manager (Salesforce).
• Evaluate, analyze, and interpret market demographics and projected patient-population trends.
• Collaborate with physician services, facility leaders, and medical staff leadership to develop sales and retention strategies for facility services.
• Execute and continuously adapt referral and retention strategies to achieve quality outcomes for referral sources and the facility.
• Acquire new referral sources and conduct face-to-face meetings to explain available services; conduct follow-up meetings as needed.
• Prepare and present regular reports identifying trends, referral opportunities, and obstacles to retention and growth.
• Manage staff, including hiring, development, training, performance management, and communication, to support effective department operations.
• Perform other functions and tasks as assigned.

Benefits

• Professional growth and career pathing
• Executive mentorship with corporate support
• Competitive salary and bonus potential
• Medical, dental, and vision benefits
• 401(k) with company match
• Generous paid time off, including vacation, holidays, extended sick leave, and mental health days

What This Job Offers

• Job Type: Full-time
• Career Level: Director