Director Business Development

Haverhill Behavioral Health • Haverhill, MA

8d • $70,000 - $90,000 • Onsite

About The Position

Haverhill Pavilion Behavioral Health Hospital is seeking a Director of Business Development to lead its onsite business development team in Haverhill, Massachusetts. The role focuses on growing service lines by developing and retaining referrals from physicians and other key non-physician referral sources. The Director works with facility and division leaders to advance the organization’s mission and revenue goals, build community relationships, and increase facility revenues and profits. The position is onsite Monday through Friday.

Requirements

• Bachelor’s degree required; experience may be accepted in lieu of a degree with approval from the VP of Business Development.
• Five or more years of related experience in a healthcare business development role.
• One or more years of supervisory experience.
• Valid driver’s license, automobile insurance coverage, and access to an automobile where required by the facility.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Collaborate with hospital discharge planners, social workers, case managers, physicians, management, inpatient unit staff, and education staff to generate referral sources.
• Work with facility and division sales leadership to promote service-line attributes, processes, and outcomes to consumers, physicians, and market groups.
• Evaluate, analyze, and interpret market utilization data for facility service lines with facility and division leaders.
• Build collaborative relationships with admissions and intake.
• Develop and implement internal and external marketing plans to increase facility revenue and profits.
• Ensure referral priorities align with the organization’s vision and strategic goals.
• Document activity promptly in the company Customer Relationship Manager (Salesforce).
• Evaluate market demographics, including population, age, gender, race, and projected patient population trends.
• Collaborate with physician services, facility leaders, and medical staff leadership to develop sales and retention strategies for facility services.
• Execute and continuously modify referral and retention strategies to achieve quality outcomes for referral sources and the facility.
• Develop new referral sources through face-to-face meetings, explain available services, and conduct follow-up meetings as needed.
• Prepare and present regular reports identifying trends, referral opportunities, and obstacles to retention and growth.
• Manage staff, including hiring, development, training, performance management, and communication, to ensure effective and efficient department operations.
• Perform other functions and tasks as assigned.

Benefits

• Professional growth and career pathing
• Executive mentorship and corporate support
• Competitive salary and bonus potential
• Medical, dental, and vision benefits
• 401(k) with company match
• Paid time off, including vacation, holidays, extended sick leave, and mental health days

What This Job Offers

• Job Type: Full-time
• Career Level: Director