Director of Admissions - Acute – Behavioral Health Hospital - Tennessee (relo avail)

Intermedia Group•Murfreesboro, TN

20d•Onsite

About The Position

The Director of Admissions leads the facility’s admissions activities, drives the admissions process, and develops, implements, and maintains revenue-generating strategies. The role provides direction to the Admissions Department, implements the business development and marketing strategy as it relates to admissions, and oversees crisis triage, evaluation, intake, and admission processes at a 220-bed psychiatric hospital serving adolescents, adults, and seniors. The Director manages department personnel and finances, establishes and monitors department goals and budgets, maintains compliance with applicable laws and regulations, and works to improve the efficiency and quality of services. The position also serves as a clinical liaison to referral sources and promotes the hospital while maintaining a satisfied patient base.

Requirements

Master’s degree in a Human Services field or a registered nurse (RN) nursing license.
Experience in an admissions or intake role or department.
Experience completing online insurance benefit verification and obtaining insurance pre-authorizations.
Experience leading and managing a team.
Experience leading a team to meet budgeted census-volume goals.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.

Nice To Haves

Three or more years of experience in healthcare-related admissions preferred.
Three years of experience as a Director of Admissions in a behavioral health facility preferred.
State licensure may be required for this position.
First aid may be required, depending on state or facility.

Responsibilities

Lead the Admissions Department and cultivate it as an integrated team.
Implement the business development and marketing strategy related to admissions and direct potential clients to treatment.
Provide leadership on quality management issues involving crisis triage, evaluation, intake, and admission.
Assign and distribute scheduled evaluations, intakes, and admissions according to requests and hospital census.
Conduct quality assurance and quality improvement programs for crisis triage, evaluation, intake, and admission services.
Perform follow-up communications and provide recommendations to organization leadership.
Develop and implement program policies and procedures governing services.
Make hiring decisions and provide staff orientation, in-service training, and continuing education programs.
Serve as a clinical liaison with referral sources.
Improve departmental service efficiency and quality, and develop and meet department goals and objectives.
Keep the department current with and compliant with new laws and regulations.
Recruit, train, and supervise staff.
Manage department finances, prepare budgets, and monitor budgets and spending to operate within allocated funds.
Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.