Director of Admissions & Marketing

Priority Life Care•Lancaster, PA

About The Position

The Director of Sales and Marketing manages and creates strategic initiatives to maximize admissions and build, grow, and maintain an acceptable facility census. The role develops referral relationships and marketing strategies, evaluates local competition and factors that may affect service needs, and supports residents and families through the admission process. The Director works with the Administrator to promote customer satisfaction and responds to survey feedback. Priority Life Care provides senior living and care services, with a mission to enhance seniors’ lives while supporting affordability and independence. The company describes its culture as family-oriented and supportive, with opportunities for career advancement, professional development, and community involvement.

Requirements

  • Bachelor’s degree, at least 3 years of experience in a healthcare business development role, or an equivalent combination of education and experience.
  • Valid driver’s license in the applicable state.

Nice To Haves

  • Bachelor’s degree in Social Work preferred.
  • Experience working in a long-term care setting and with the aged and disabled Medicaid waiver preferred.
  • Experience as a case manager, social worker, or nurse preferred.
  • Experience with Alzheimer’s disease and dementia is a plus.

Responsibilities

  • Develop and manage resident census growth.
  • Research and analyze local competition.
  • Research, analyze, and monitor financial and demographic factors that may alter service needs.
  • Build relationships with physicians, attorneys, nursing homes, community agencies, and hospitals to promote a positive facility image and encourage referrals.
  • Advise appropriate referral sources to minimize social and economic obstacles to discharge.
  • Make sales calls to medical, insurance, legal, and financial professionals, senior organizations, special interest groups, and other community contacts.
  • Develop creative marketing and outreach strategies to maintain, obtain, and increase referral sources.
  • Meet with families and residents on the day of admission and ensure the room is prepared and the resident is introduced to nursing staff on the unit.
  • Maintain working knowledge of federal and state regulations, private insurer reimbursements, and Medicare/Medicaid reimbursements.
  • Work with the Administrator to ensure customer satisfaction and assess and respond to customer satisfaction surveys.

Benefits

  • Competitive wages and salary with bonus structure
  • Paid time off and vacation time
  • Health plans, including medical, vision, and dental insurance
  • SwiftMD telemedicine at low or no cost
  • Special pay rates on holidays
  • Company-paid $10,000 life insurance
  • Family planning and support services through Maven
  • Voluntary short-term disability, accident coverage, and critical illness coverage
  • Confidential employee assistance program
  • Retirement savings plans and 401(k)
  • Flexible Spending Accounts
  • Employee referral bonuses
  • On-demand wages via ZayZoon
  • Rewards based on years of service and PLC Employee of the Year award
  • Flexible scheduling
  • Work-from-home opportunities
  • Social activities with employees and their families
  • Career advancement opportunities
  • Onsite education, education assistance, and continuing education credits
  • Company-wide events
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