Director, National Accounts

SpartanNashGrand Rapids, MI
Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Position Summary: This role is responsible to develop and implement a sales strategy for increasing sales and profits through one strategic or several large, complex national or global accounts/customers. Responsible for calling on accounts, developing and coordinating sales presentations, and ensuring adequate sales service

Requirements

  • Bachelor's Degree (Required) Business Administration or other related field. An equivalent combination of education and/or experience will be considered.
  • Ten years wholesale distribution sales/operations experience.
  • Five years' experience in overall sales management in high volume consumer product goods (CPG) industry.
  • Excellent oral and written communication skills, multi-task oriented and good public speaking skills.
  • Experience working across business units to leverage resources and capabilities to accomplish company goals.
  • Ability to link strategies and objectives to tactics.
  • Strong leadership abilities together with capability to work in a hands-on environment.
  • Excellent analytical, negotiation, problem solving and decision-making skills.
  • Proficient in MS Office including Excel, Word and PowerPoint.
  • Ability to travel 40% of time.

Nice To Haves

  • Masters degree preferred.

Responsibilities

  • Manage and develop assigned customer relationships to achieve desired volume and financial goals.
  • Provide sales direction, support and information to both the customer and corporate support teams.
  • Establishes strong relationships with executives and provides thought leadership on industry/category dynamics and retail execution.
  • Plan, forecast and budget for continued growth aligned with the business objectives of the customer.
  • Drives performance (volume, profit and share) at designated account(s) through strategic planning and selling.
  • Manages superior execution of customer plan across multiple geographies through effective communication, coordination and leadership.
  • Coordinate the introduction of new products and/or programs for the customer.
  • Responds to and communicates the customers specific program and product request to all business units involved.
  • Responsible for monthly, quarterly, and annual sales reporting versus plan.
  • Present quarterly and annual business reviews to the customer and management.
  • Lead new business growth strategies by planning, managing and utilizing multiple resources available through the company's locations.
  • Annually develop and implement marketing strategies to support National Accounts growth and customer satisfaction in the areas of education, new product ideas, and cost/revenue concepts.
  • Develop budget and funding plans to support activities.
  • Develop and secure new customers through prospecting, qualifying, building relationships and working with cross functional teams to build financial models and develop comprehensive on-boarding processes.
  • Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
  • Develop and monitor department budget as required.
  • Additional responsibilities may be assigned as needed.

Benefits

  • Total Rewards benefits package
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