Director Laboratory Services - West Region
About The Position
The Director Laboratory Services – West Region leads laboratory services and operations, partnering with pathologists and clinical and hospital administrative leaders to support enterprise clinical and safety initiatives. The role aligns laboratory operations with corporate strategies and serves as a liaison between hospital administration and laboratory leadership. The director plans and participates in strategic projects, develops and monitors operating and capital budgets, analyzes financial and departmental performance, and addresses variances. The role develops and implements performance-improvement processes and standards to improve quality, consistency, efficiency, timeliness, teammate engagement, and physician and patient satisfaction. The position ensures that laboratory operations and policies comply with applicable laws, regulations, and accreditation requirements, including CLIA, CAP, OSHA, FDA, and Joint Commission requirements, and develops processes to maintain inspection readiness. It is accountable for accurate test results, efficient operations, staffing, and resource use. The director leads teams through hiring, coaching, development, performance management, and succession planning, while ensuring compliance with the organization’s Code of Ethical Conduct and applicable policies and laws. This is a full-time, 40-hour-per-week position with a hybrid schedule, Monday through Friday, 8:00 a.m. to 5:00 p.m. The role requires travel and may involve exposure to laboratory hazards; protective clothing must be worn as necessary.
Requirements
- Bachelor's degree in Clinical Laboratory Sciences, Medical Technology, or a related field.
- Medical Laboratory Scientist (MLS) certification issued by the ASCP Board of Certification, or Medical Technologist (MT) certification issued by ASCP or an equivalent accrediting agency.
- Typically, five years of experience in technical laboratory services and operations, including three years of leadership experience managing staff, budgets, and multiple laboratory functions.
- Demonstrated leadership skills, including project management, decision making, delegation, team building, customer service, and conflict resolution.
- Ability to develop leaders through coaching, guidance, and development planning.
- Advanced knowledge of regulatory compliance and accrediting and licensing agency requirements.
- Current knowledge of medical and technical advancements to plan for future growth and development.
- Intermediate computer skills, including knowledge and experience with laboratory information systems.
- Excellent organization and communication skills.
Responsibilities
- Collaborate with pathologists and clinical and hospital service-area administrative leaders to ensure laboratory services support clinical and safety initiatives.
- Align laboratory operations with corporate strategies, initiatives, processes, and procedures, and serve as a liaison between hospital administration and laboratory leadership.
- Plan and participate in strategic projects, including developing and implementing quantitative outcomes.
- Develop, implement, and monitor budget compliance; analyze fiscal needs and departmental performance and address variances.
- Propose operating and capital budgets and control expenditures within approved budget objectives.
- Identify, develop, and implement performance-improvement processes to optimize teammate engagement and physician and patient satisfaction.
- Develop and direct standards and systems that enhance quality, consistency, efficiency, and timeliness, while fostering innovation for current and future needs.
- Ensure operations and policies comply with applicable laws, regulations, and accreditation requirements, and develop processes for continual inspection readiness.
- Oversee accuracy of test results, efficient operations, staffing levels, resource utilization, and quality indicators.
- Design and direct work within assigned areas; select, coach, and develop teams and set objectives aligned with organizational strategy.
- Manage talent through performance management, succession planning, and development; establish processes for recognition, consistent feedback, and performance improvement.
- Understand and adhere to the organization's Code of Ethical Conduct and ensure supervised employees comply with applicable policies, regulations, and laws.
Benefits
- Paid Time Off programs
- Medical, dental, vision, life, and short- and long-term disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
- Competitive compensation
- Premium pay such as shift and on-call pay, based on the teammate's job
- Incentive pay for select positions
- Opportunity for annual performance-based increases
- Career development programs
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What This Job Offers
Job Type
Full-time
Career Level
Director
