Director, IT Network Services
About The Position
The Director of Network Services leads the Infrastructure & Operations organization and is responsible for the strategy, performance, and continuous improvement of enterprise infrastructure, network services, end-user support, cybersecurity collaboration, and technology operations. The role ensures reliable, secure, and scalable technology services across the organization. The director leads enterprise infrastructure—including networks, servers, storage, virtualization, communications, backup, and data center operations—and oversees Service Desk and Desktop Support teams. The position partners with business leaders and IT stakeholders, manages budgets and vendor relationships, and develops a high-performing team focused on accountability, customer service, learning, and innovation. The role is based in Evansville, Indiana, with up to 10% travel within the United States and Canada.
Requirements
- Bachelor's degree in Technology or a related field and 7 or more years of relevant experience, or an Associate degree in Technology or a related field and 10 or more years of relevant experience.
- At least 3 years of leadership experience involving strategy development, budgeting, organizational planning, and team management.
- Demonstrated success leading people, processes, and technology programs.
- Ability to create a vision, gain alignment, and deliver results.
- Strong stakeholder management and communication skills.
- Experience leading enterprise infrastructure and end-user support functions.
Responsibilities
- Develop and execute Infrastructure & Operations strategy aligned with business and IT objectives.
- Lead enterprise infrastructure, including networks, servers, storage, virtualization, communications, backup, and data center operations.
- Oversee Service Desk and Desktop Support teams to provide a strong employee technology experience and consistent service delivery.
- Establish standards, governance, monitoring, disaster recovery capabilities, and operational procedures to drive reliability and resiliency.
- Partner with business leaders and IT stakeholders to understand needs, prioritize investments, and deliver business value.
- Manage operating and capital budgets, vendor relationships, contract negotiations, and infrastructure investments.
- Collaborate with cybersecurity leadership to align infrastructure with enterprise security strategies and compliance requirements.
- Build, mentor, and inspire a high-performing team focused on accountability, customer service, continuous learning, and innovation.
Benefits
- Medical, dental, and vision coverage for employees and dependents.
- Employee Assistance Programs with a focus on mental health.
- 24/7 access to a licensed therapist.
- Wellness programs with employee perks.
- Onsite Fitness Center and Medical Clinic.
- 401(k) matching retirement plan.
- Pre-tax savings options including HSA and FSA.
- Tuition assistance.
- Financial wellness resources through the Employee Assistance Program.
- Paid time off including vacation, sick leave, parental leave, holidays, and disability leave.
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What This Job Offers
Job Type
Full-time
Career Level
Director
