Director, IT Network Services
About The Position
Are you a strategic IT leader who thrives on building high-performing teams, delivering exceptional technology services, and driving operational excellence? We are seeking a Director of Network Services to lead our Infrastructure & Operations organization. In this executive leadership role, you will be responsible for the strategy, performance, and continuous improvement of enterprise infrastructure, network services, end-user support, cybersecurity collaboration, and technology operations. You will play a critical role in shaping the future of IT while ensuring reliable, secure, and scalable technology services across the organization.
Requirements
- Bachelor's degree in Technology or a related field with 7+ years of relevant experience, or Associate degree in Technology or a related field with 10+ years of relevant experience.
- 3+ years of leadership experience involving strategy development, budgeting, organizational planning, and team management.
- Demonstrated success leading people, processes, and technology programs.
- Proven ability to create a vision, gain alignment, and deliver results.
- Strong stakeholder management and communication skills.
- Experience leading enterprise infrastructure and end-user support functions.
Nice To Haves
- Up to 10% travel within the United States and Canada.
Responsibilities
- Develop and execute the Infrastructure & Operations strategy aligned with business and IT objectives.
- Lead enterprise infrastructure including networks, servers, storage, virtualization, communications, backup, and data center operations.
- Oversee the Service Desk and Desktop Support teams to ensure an exceptional employee technology experience and consistent service delivery.
- Establish standards, governance, monitoring, disaster recovery capabilities, and operational procedures that drive reliability and resiliency.
- Partner with business leaders and IT stakeholders to understand needs, prioritize investments, and deliver business value.
- Manage operating and capital budgets, vendor relationships, contract negotiations, and infrastructure investments.
- Collaborate closely with cybersecurity leadership to ensure infrastructure aligns with enterprise security strategies and compliance requirements.
- Build, mentor, and inspire a high-performing team focused on accountability, customer service, continuous learning, and innovation.
Benefits
- Medical, dental, and vision coverage for employees and dependents
- Employee Assistance Programs with a strong focus on mental health
- 24/7 access to a licensed therapist
- Wellness programs with employee perks
- Onsite Fitness Center and Medical Clinic
- Generous 401(k) matching retirement plan
- Pre-tax savings options including HSA and FSA
- Tuition assistance
- Financial wellness resources through our Employee Assistance Program
- Paid time off including vacation, sick leave, parental leave, holidays, and disability leave
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
