Director of IT & Network

Moove•Phoenix, AZ

7d•Onsite

About The Position

Moove AV is seeking a Director of Network & IT to own the company’s technology infrastructure, including network infrastructure across depots and offices, identity, devices, and employee systems. The Director will define strategy, standards, architecture, and vendor direction for the Network & IT function and lead the team delivering it. The initial direct report is the IT Systems Administrator, who handles day-to-day employee support, hardware lifecycle, identity administration, and IT automation. The Director will set priorities, review work, and grow the team as the business expands. This is a hands-on leadership role based on-site at the Phoenix office, with travel to other Moove sites as needed. The position involves designing and operating network and site infrastructure for autonomous vehicle operations while ensuring dependable, secure IT service for employees across multiple markets and time zones. The role owns the Network & IT roadmap, infrastructure and site deployments, identity and access architecture, endpoint standards, incident response, continuity plans, employee IT service levels, hardware lifecycle, automation, core business applications, budgets, and vendor relationships. Success includes reliable and monitored connectivity at existing and new sites, repeatable site deployment plans, appropriate and timely employee access, documented and regularly reviewed security standards, increasing automation, and IT spending aligned with business needs. Employment is contingent on meeting applicable screening and driving requirements. Applicants who receive a conditional offer may be required to undergo pre-employment drug screening. Moove conducts criminal background checks after a conditional offer; a prior conviction does not necessarily disqualify an applicant, and the company describes an individualized assessment. The position requires operating a motor vehicle for company business and maintaining a valid driver’s license and acceptable driving history under the insurance carrier’s standards. Driving records may be monitored during employment.

Requirements

At least 10 years of experience in IT infrastructure, networking, or IT operations, including at least 3 years leading an IT or network function or team.
Hands-on experience designing and operating enterprise networks, including switching, routing, Wi-Fi, firewalls, VPN, and SD-WAN or multi-site WAN.
Experience building network and IT infrastructure for new sites or locations, including ISP and vendor coordination.
Experience owning an identity platform such as JumpCloud, Okta, or Microsoft Entra ID, including SSO, MFA, and role-based access design.
Experience administering Google Workspace or Microsoft 365 at the organizational level.
Experience setting endpoint management and device security standards.
Experience managing IT and network budgets, vendor selection, and contract negotiation.
Working knowledge of IT automation and APIs sufficient to set direction for and review scripted integrations.
Clear written and verbal communication with executives, technical staff, and non-technical employees.
Ability to work on-site in Phoenix and travel to other Moove sites as needed.
Must possess and maintain a valid driver’s license and an acceptable driving history in accordance with the company’s insurance carrier standards.
Must meet applicable conditional-offer screening requirements, including a possible pre-employment drug screening and criminal background check.

Nice To Haves

Experience with JumpCloud, Deel, Slack, Jira, or Asana.
Experience supporting industrial, logistics, fleet, or vehicle depot environments.
Experience with Azure or AWS networking and cloud identity.
Experience supporting employees across multiple countries and time zones.
Experience with SOC 2, ISO 27001, or similar security frameworks.
Networking or security certifications such as CCNP, CISSP, or equivalent.
Experience in a growing company where IT processes and systems are still being established.

Responsibilities

Define the Network & IT roadmap, standards, and architecture in alignment with operational plans and market expansion.
Lead, coach, and set priorities for the IT Systems Administrator, and build the team as the business grows.
Own the IT and network budget, including hardware, software licenses, connectivity, and vendor contracts.
Select and manage vendors, carriers, managed service providers, and integrators, and hold them to service levels.
Report to leadership on IT service, network performance, security posture, and spending.
Design, deploy, and operate LAN, WAN, Wi-Fi, firewall, and VPN infrastructure across depots, offices, and new market sites.
Lead new-site network buildouts from requirements and ISP circuits through installation, testing, and handover.
Ensure reliable, monitored, and appropriately redundant connectivity for autonomous vehicle depot operations.
Establish network monitoring, alerting, capacity planning, and incident response.
Partner with Facilities and Engineering on low-voltage cabling, physical security systems, and site technology.
Own identity and access architecture, including JumpCloud, SSO, MFA, and role-based access standards.
Set endpoint management and device security standards for macOS, Windows, ChromeOS, and mobile devices.
Define access review, offboarding, and data-retention controls with People, Legal, and Security stakeholders.
Lead IT incident response and maintain backup, recovery, and business continuity plans for core systems.
Set employee support, onboarding, and offboarding service levels and processes across markets and time zones.
Oversee hardware procurement, deployment, recovery, retirement, and inventory accuracy.
Direct IT automation, including integrations between Deel, JumpCloud, Google Workspace, Slack, and Jira.
Approve and review changes affecting employee access or business operations, ensuring automation is documented, monitored, and recoverable.
Administer and govern core business applications and their license footprint.