Director of IT & Network

Moove•Phoenix, AZ

8d•Onsite

About The Position

Moove AV is seeking a Director of Network & IT to own the company's technology infrastructure, including networks at depots and offices, identity, employee devices, and business systems. The Director will set strategy, standards, architecture, and vendor direction for the Network & IT function and lead its team. The first direct report is the IT Systems Administrator, who handles day-to-day employee support, hardware lifecycle, identity administration, and IT automation; the Director will set priorities, review work, and grow the team as the business expands. This is a hands-on leadership role based on-site at Moove's Phoenix office. The Director will design and operate network and site infrastructure that supports autonomous vehicle operations and deliver dependable, secure IT services to employees across multiple markets and time zones. The role also owns IT and network budgets, vendor relationships, identity and access architecture, endpoint and device security standards, IT incident response, core systems continuity, employee IT processes, and business application administration.

Requirements

At least 10 years of experience in IT infrastructure, networking, or IT operations, including at least 3 years leading an IT or network function or team.
Hands-on experience designing and operating enterprise networks, including switching, routing, Wi-Fi, firewalls, VPN, and SD-WAN or multi-site WAN.
Experience building network and IT infrastructure for new sites or locations, including ISP and vendor coordination.
Experience owning an identity platform such as JumpCloud, Okta, or Microsoft Entra ID, including SSO, MFA, and role-based access design.
Experience administering Google Workspace or Microsoft 365 at the organizational level.
Experience setting endpoint management and device security standards.
Experience managing IT and network budgets, vendor selection, and contract negotiation.
Working knowledge of IT automation and APIs sufficient to set direction for and review scripted integrations.
Clear written and verbal communication with executives, technical staff, and non-technical employees.
Ability to work on-site in Phoenix and travel to other Moove sites as needed.

Nice To Haves

Experience with JumpCloud, Deel, Slack, Jira, or Asana.
Experience supporting industrial, logistics, fleet, or vehicle depot environments.
Experience with Azure or AWS networking and cloud identity.
Experience supporting employees across multiple countries and time zones.
Experience with SOC 2, ISO 27001, or similar security frameworks.
Networking or security certifications such as CCNP, CISSP, or equivalent.
Experience in a growing company where IT processes and systems are still being established.

Responsibilities

Define the Network & IT roadmap, standards, and architecture in alignment with operational and market-expansion plans.
Lead, coach, and set priorities for the IT Systems Administrator, and build out the team as the business grows.
Own the IT and network budget, including hardware, software licenses, connectivity, and vendor contracts.
Select and manage vendors, carriers, managed service providers, and integrators, and hold them to service levels.
Report on IT service, network performance, security posture, and spend to leadership.
Design, deploy, and operate LAN, WAN, Wi-Fi, firewall, and VPN infrastructure across depots, offices, and new market sites.
Lead network buildout for new sites, from requirements and ISP circuits through installation, testing, and handover.
Ensure reliable, monitored connectivity for autonomous vehicle depot operations, with redundancy where needed.
Establish network monitoring, alerting, capacity planning, and incident response.
Partner with Facilities and Engineering on low-voltage cabling, physical security systems, and site technology.
Own identity and access architecture, including JumpCloud, SSO, MFA, and role-based access standards.
Set endpoint management and device security standards for macOS, Windows, ChromeOS, and mobile devices.
Define access review, offboarding, and data-retention controls with People, Legal, and Security stakeholders.
Lead IT incident response and maintain backup, recovery, and business continuity plans for core systems.
Set service levels and processes for employee support, onboarding, and offboarding across markets and time zones.
Oversee the hardware lifecycle from procurement and deployment through recovery and retirement, including inventory accuracy.
Direct the IT automation roadmap, including integrations between Deel, JumpCloud, Google Workspace, Slack, and Jira.
Approve and review changes that affect employee access or business operations, ensuring automation is documented, monitored, and recoverable.
Administer and govern core business applications and their license footprint.