(USA) Director, Insights Consulting
About The Position
The Director, Insights Consulting leads the development and delivery of complex consulting projects supporting multiple business areas. The role analyzes business objectives and customer needs to provide strategic guidance and actionable insights to senior leadership. It oversees research methodologies and data analysis, fosters cross-functional collaboration, and ensures high-quality work aligned with business goals. The director also builds and mentors a high-performing team, promotes continuous improvement, and upholds integrity and operational excellence. The role sits within Walmart’s Customer Insights & Strategy team, which advises leaders across Merchandising, Marketing, Seasonal, and Private Brands. The team integrates customer needs, shopping behaviors, market trends, and competitive dynamics, translating complex data into actionable strategies that support growth and customer-focused decisions. The position is based at 1601 SE 10th St, Bentonville, AR 72716, United States of America.
Requirements
- Bachelor's degree in Business Administration or a related field and 5 years of experience in marketing research, data analytics, consulting, or a related field; alternatively, 7 years of experience in one of those fields without the stated degree requirement.
- 4 years of supervisory experience or experience leading cross-functional teams.
- Extensive experience leading complex consulting projects and delivering strategic insights across multiple business areas.
- Ability to analyze business objectives and customer needs to develop actionable recommendations.
- Expertise in research methodologies, data analysis, and framing data collection strategies for large-scale projects.
- Strong leadership skills and a track record of building and mentoring high-performing teams.
- Ability to collaborate effectively with senior leadership and cross-functional partners to align strategies and drive business results.
- Proficiency in leveraging customer insights and business strategies to influence decision-making and improve outcomes.
Nice To Haves
- Customer Analytics in Retail Operations.
- Master of Business Administration.
Responsibilities
- Lead the development and delivery of complex consulting projects supporting multiple business areas.
- Provide strategic direction by analyzing business objectives and customer needs to inform Insights Partnership initiatives.
- Advise senior leadership as a subject matter expert, articulating customer insights to influence business strategies.
- Define research methodologies and data analysis approaches for large-scale projects, ensuring quality and alignment.
- Collaborate cross-functionally to develop consultative solutions and secure stakeholder buy-in.
- Build and mentor a high-performing team, fostering continuous learning and professional growth.
- Improve research, analytics, and data management practices to support business goals.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit with tuition, books, and fees paid for eligible programs.
- Stock may be included as additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Director
