(USA) Director, Insights Consulting

Walmart • Bentonville, AR

8d

About The Position

The Director, Insights Consulting leads the development and delivery of complex consulting projects across multiple business areas. The role analyzes business objectives and customer needs, provides actionable insights to senior leadership, and helps guide business decisions and strategy. It oversees research methodologies and data analysis, collaborates across functions, and ensures work is aligned with business goals and quality standards. The director also builds and mentors a high-performing team, promotes continuous improvement, and maintains high standards of integrity and operational excellence.

The role is part of Walmart’s Customer Insights & Strategy team, which advises leaders across Merchandising, Marketing, Seasonal, and Private Brands. The team brings together customer needs, shopping behaviors, market trends, and competitive dynamics, translating complex data into actionable strategies that support growth and customer-focused decisions.

Requirements

• A bachelor's degree in Business Administration or a related field and 5 years of experience in marketing research, data analytics, consulting, or a related field; alternatively, 7 years of experience in those fields.
• 4 years of supervisory experience or experience leading cross-functional teams.
• Experience leading complex consulting projects and delivering strategic insights across multiple business areas.
• Ability to analyze business objectives and customer needs and develop actionable recommendations.
• Expertise in research methodologies, data analysis, and framing data-collection strategies for large-scale projects.
• Strong leadership skills and a track record of building and mentoring high-performing teams.
• Ability to collaborate with senior leadership and cross-functional partners to align strategies and drive business results.
• Proficiency in leveraging customer insights and business strategies to influence decisions and improve outcomes.

Nice To Haves

• Customer Analytics in Retail Operations.
• Master of Business Administration.

Responsibilities

• Lead the development and delivery of complex consulting projects supporting multiple business areas.
• Analyze business objectives and customer needs to provide strategic direction for Insights Partnership initiatives.
• Advise senior leadership and articulate customer insights to influence business strategies.
• Define research methodologies and data-analysis approaches for large-scale projects, ensuring quality and alignment.
• Collaborate cross-functionally to develop consultative solutions and secure stakeholder buy-in.
• Build and mentor a high-performing team, fostering continuous learning and professional growth.
• Improve research, analytics, and data-management practices to support business goals.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave.
• Family care leave.
• Bereavement leave.
• Jury duty leave.
• Voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Annual or quarterly performance bonuses.
• Stock may be additional compensation for certain positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Director