Director, Consulting

Adelphi Group•New York, NY

1d•$160,000 - $200,000•Hybrid

About The Position

The Director, Consulting leads consulting deliverables, vision, and strategy for more than 600 brand, retailer, and service provider clients worldwide. The role is responsible for developing people, managing team ways of working, and ensuring consulting engagements exceed client expectations. The Director works closely with the consulting team and serves as an organizational thought leader. The position leads complex client projects from initial questions through research and final delivery, manages and coaches project teams, and provides actionable strategic recommendations tied to client objectives and growth opportunities. It also includes presenting research and facilitating workshops both virtually and in person. The Director is accountable for consulting business development and financial goals, building senior client relationships, developing new solutions and service offerings, and leading team development and performance. The role also shapes delivery best practices and collaborates with consulting leaders to deploy resources while optimizing capacity and utilization. To the extent permissible by local law, employees are required to work in the office at least three days per week, unless additional in-office days are directed by the agency or manager.

Requirements

Qualified to MBA level or equivalent work experience.
Experienced professional services background with a proven track record of supporting sales engagements.
At least 6 years of experience in FMCG, Retail, or Consulting sectors, with a specific focus on Digital Commerce.
Demonstrated success leading consulting engagements and/or strategic projects for senior stakeholders.
Deep expertise in digital commerce, retailer strategies, and manufacturer/retailer ways of working.
Very strong presentation and storytelling skills.
Effective written and verbal communication skills for delivering to senior audiences with authority.
Excellent client management skills and ability to build professional relationships with client stakeholders.
Experience in people management and supporting team members’ career development and growth.
Strong data and insights capabilities, including translating data into actionable recommendations.
Strong planning and organizational skills, including managing resources and delivering on time and on scope.
Strong analytical skills, including deriving insights from primary and secondary research and developing results into actionable insights.

Responsibilities

Lead complex client projects and engagements from initial questions through ideation, planning, scheduling, research, and final delivery.
Manage project teams through robust planning and delivery processes; coach and mentor team members on research and provide feedback on their work.
Provide actionable client insights and recommendations for future strategies tied to core business objectives, structure, and measurements; identify growth opportunities and required capabilities.
Present research to clients through virtual webinars and videoconferences and in person at briefings, speeches, workshops, and company events; facilitate workshop exercises and discussions.
Meet or exceed consulting team revenue, contribution margin, and business development goals.
Generate business development opportunities across strategic clients by building senior-level relationships and recommending projects based on client needs.
Develop thought leadership and innovation into new solutions and service offerings and take them to market.
Lead team development, retention, and expansion by setting KPIs, coaching, and measuring performance and capacity.
Drive thought leadership on important global industry trends and strategic initiatives.
Define and shape consulting delivery best practices and team ways of working.
Collaborate with consulting leadership to deploy resources effectively, deliver projects with excellence, and manage and optimize capacity and utilization.