Director Consulting Solutions

Acosta • Minneapolis, MN

5d

About The Position

As a Connected Commerce Client Solution leader, the Director Consulting Solutions serves as a strategic and technical advisor during the Go-To-Market (GTM) cycle, partnering with Business Development Executives to connect prospective clients’ business challenges with Acosta Group’s omnichannel commerce solutions. The role supports value-based selling through technology demonstrations, proof of concepts, and validations.

The position focuses on understanding client pain points, aligning them with connected commerce capabilities, and demonstrating the financial and operational impact of proposed solutions. It owns the technical win by scoping requirements, coordinating internal delivery experts, leading short-form pilots, and preparing Proof of Value (PoV) and ROI assessments for executive stakeholders.

The role covers digital shelf and content optimization, eCommerce management, shopper marketing, and retail media management. It also contributes to GTM transformation by gathering field learnings and refining the Connected Commerce GTM playbook, sales processes, value-based selling models, solution architectures, and competitive positioning.

Requirements

• Bachelor's degree in business, Digital Marketing, or a related field.
• 10–15+ years of experience in Pre-Sales, Sales Engineering, or an eCommerce technical strategy role.
• Deep foundational knowledge of retail media networks (RMNs), digital shelf analytics, shopper marketing ecosystems, and enterprise eCommerce operations.
• Proven ability to marshal resources, manage internal subject matter experts, and integrate specialized practice knowledge into a unified customer-facing solution.
• Proven track record of building financial models, ROI calculators, and business cases that connect technical features to quantifiable business outcomes.
• Exceptional presentation skills, including the ability to craft a narrative, explain complex concepts simply, and address cross-functional stakeholders from VPs to C-suite executives.
• Ability to manage multiple client pilots and active sales cycles simultaneously while maintaining quality in proposal writing and technical scoping.

Nice To Haves

• Experience in the retail, CPG, or commerce technology sectors is preferred.
• Amazon experience is preferred.

Responsibilities

• Lead discovery sessions to identify and document customer pain points, business objectives, and operational bottlenecks.
• Assess customer needs across digital shelf and content optimization, eCommerce management, shopper marketing, and retail media management.
• Translate customer requirements into tailored, unified connected commerce solution architectures.
• Own technical and solution architecture components of RFPs, proactive pitches, and complex commercial proposals.
• Coordinate subject matter experts across Digital Shelf Management, eCommerce Management, and Shopper Marketing to validate solutions and contribute domain expertise.
• Deliver customized demonstrations of Acosta capabilities and platforms, showing how features address scoped client needs.
• Answer complex technical, operational, and strategic questions from client e-commerce and marketing leaders.
• Design, launch, and manage short-form pilots or sandbox environments.
• Define pilot success criteria and ensure pilots are completed within the designated timeframe.
• Develop data-driven Proof of Value reports and ROI assessments following pilots or deep-dive discoveries.
• Present value realization metrics to client leadership, quantifying revenue growth, cost savings, or efficiency gains.
• Capture field learnings, client feedback, and market shifts from active sales cycles to drive GTM transformation.
• Update and refine the Connected Commerce GTM playbook, standardizing enterprise sales processes and value-based selling models.
• Maintain current knowledge of the commerce landscape to evolve solution architectures and competitive positioning.

What This Job Offers

• Job Type: Full-time
• Career Level: Director